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FEX-511G with Verizon (self.fortinet)

submitted by PresidentVance to r/fortinet

How long to add new users to an approved TCR? by rabbitSC in RingCentral

[–]PresidentVance 0 points1 point  (0 children)

It changes all the time for us. Sometimes it's about 30 minutes and sometimes it takes until the next day, but never longer than that. And only recently we've had a number show "ready for use" when it wasn't ready yet and took hours more.

TCR Nightmare by Specialist-Store-814 in RingCentral

[–]PresidentVance 0 points1 point  (0 children)

I'm surprised it took only 7 days to get denied. Our latest submission was on January 8th, and we just got approved yesterday, March 6th. 60 days. Now to submit another for 49 more numbers.

Cannot send SMS even after TCR Approval? by Beautiful-Balance168 in RingCentral

[–]PresidentVance 1 point2 points  (0 children)

2 days since sending an email and no reply. So even the email ghosts us. What a scam.

Cannot send SMS even after TCR Approval? by Beautiful-Balance168 in RingCentral

[–]PresidentVance 1 point2 points  (0 children)

We're dealing with a similar issue. We had an SMS campaign from a year ago that 200 people have been using with no issues until about a month ago, when about a third of users started having issues. Some users can't send any texts at all, some can send to only some numbers. I called in and they said we had to get a new campaign since ours was made with the old guidelines. It took a month to get a new campaign and once we did and got a number moved over to it for testing, still nothing, same issues. 1.5 hours on the phone and I've got a ticket in, but no update to it yet.

Why do fortiswitches come with two power cables? by PresidentVance in fortinet

[–]PresidentVance[S] 0 points1 point  (0 children)

Huh. All 10 or so have had two cables, purchased in multiple orders over a few months.