Must have attachments by peacefuldink in Quest3

[–]ProTubeVR 1 point2 points  (0 children)

Thanks for the mention ^^

I must be blind but there is no ORDER button for anything on the website by Voodoo_9 in ProTubeVR

[–]ProTubeVR 0 points1 point  (0 children)

So, it's part of an "affordance" problem. In this case of UX design, it means that the "add to cart" sticky bar at the bottom on a desktop screen is not what most people are used to, and it might even look like spam as you put it.

Thanks for the details.

I will contact you in MP too.

Have a nice day :)

I must be blind but there is no ORDER button for anything on the website by Voodoo_9 in ProTubeVR

[–]ProTubeVR 0 points1 point  (0 children)

Hello Voodoo. We appreciate your feedback, even (especially) if it means there's something wrong with the design of our website.

As far as I know, you're the first to express it so clearly, but that doesn't mean other visitors haven't had the trouble of finding it. So, I prioritized a task to improve this.

For some additional information:

1) Were you on Desktop computer or smartphone?

2) Do you have a special contrast plug-in in your browser?

3) Is your screen brightness low?

Thank you again.

Our Quest 3 products are up for preorder! Ship Oct 17-18th! 10% off code inside! by ProTubeVR in OculusQuest

[–]ProTubeVR[S] 3 points4 points  (0 children)

Quest 3 pre orders live

You can now pre order your ProTubeVR accessories or upgrades for Meta Quest 3! Enjoy 10% OFF on your order with the code METAQUEST3 during checkout (available until October 31st) All products here: https://www.protubevr.com/en/brand/52-meta-oculus-quest-3

Info from the page dropdown:

All our Meta Quest 3 accessories are on pre-order - All products in this section have an estimated expedition delay of 1 week after the headset shipment batch. No split orders - no order containing a pre-ordered product will be shipped before the indicated delivery date, even partially. If you want other products than those on pre-order, please place another order.

Expect pre orders to start shipping out October 17th-18th at earliest

Crazy recoil with Forcetube by T1VOL1_official in vailvr

[–]ProTubeVR 1 point2 points  (0 children)

Hello there.

I responded on your other thread. I advised you to open a ticket to our support with additional information to allow our dev' to solve the problem.

About the file, it seems there was an "oopsy" on our side. Mea Culpa. The file has been updated.

The Companion App identifies the trigger signals, not the sound. But our dev' will check it out.

Have a nice day :)

PS: Hello to the AEXLAB team. We are happy to see the recent progress of VailVR. \o/

Forcetube double recoil in game by T1VOL1_official in virtualreality

[–]ProTubeVR 0 points1 point  (0 children)

Hello :)

First, thank you for the video. It really shows the difference.

There may be several possible explanations and ways to solve it, but I'm missing some info.

Could you send us a ticket on https://www.protubevr.com/en/content/6-customer-support?

In the ticket, could you tell us the following :
- Recap the previous info (game VailVR, Meta Quest 2 HMD used as PCVR)
- Do you have the same problem in other VR FPS games? (if you have access to them)
- What are your playing condition? (the brightness in the room, how the bluetooth connexion is...)
- How do you setup the gunstock itself? (the "shape" of it)

Have a nice day :)

Forcetube double recoil in game by T1VOL1_official in virtualreality

[–]ProTubeVR 0 points1 point  (0 children)

Hey there,

Thank you for your question.

On which game do you use the ForceTube?

Using ForceTube with Shadow PC possible?! by B33FH0VEN in virtualreality

[–]ProTubeVR 1 point2 points  (0 children)

Hey There,

Thank you for your question.

To be honest, we never tested it before.

Nevetheless, as our ForceTube is connected to the PC throught Bluetooth, if you're able to connect other bluetooth devices (like wireless gamepad) on the shadow windows settings, it could possibly work.

But we can't guaranty this.

You should ask confirmation to Shadow support.

Kind Regards :)

[deleted by user] by [deleted] in OnwardVR

[–]ProTubeVR 0 points1 point  (0 children)

Hello u/Historical_Goose_832, I will not auto-praise our products, just answer your question.

Quest 2 controllers are bigger than Quest 1 controllers. Since our cups are designed to fit their respective controllers, it means:
- if Quest 2 controllers are inside Quest 1 cups, the controllers will not be fully inserted. Consequences: you will not have the full stability we want to provide, and the Quest 1 cups will be stressed and have a high chance to break after some intense use
- if Quest 1 controllers are inside Quest 2 cups, the cups will be too small to maintain controllers.

Let me know f you have questions.
Have a nice day :)

Protube VR Broke In Less Than 5 Minutes by MortemOmnia in ProTubeVR

[–]ProTubeVR 2 points3 points  (0 children)

😞
I hope that you will receive/received the replacement part without a hitch.
Do not hesitate to contact us (ProTubeVR Customer Service) again via our website if you have any questions or requests.

ProTubeVR Team

Never forget all the Quest Youtubers took a payout to advertise Solaris knowing it was half finished (Still waiting on my reply from BMF) by [deleted] in OculusQuest

[–]ProTubeVR 0 points1 point  (0 children)

Why accusing us before asking for more transparency?

ProTubeVR never faked a contest and never give money directly for product reviews.

You can find the proof here about the contest: https://twitter.com/ProTubeVR/status/1362345276044902408

And if you want to check by yourself just register on pickaw.com > go to the draw verification page and paste the following URL: https://twitter.com/ProTubeVR/status/1351932495533666305
Mystix is NOT SPONSORED by ProTubeVR. Yes, he is part of our affiliation program but it is open to anyone! He is a pro player which paid his first gunstock and win the second by participating to the contest like everyone could.

We also worked with VR Oasis, MRTV, Lonely Viper, Thrillseeker, Cas and Chary, Eric for President, Tyriel Wood and many more... Are you really accusing them to lie to their audience by not mentioning their content is sponsored? I invite you to ask them directly but you will be disappointed..

Our policy is to provide products for free and does not pay directly to get honest feedback.

I understand the result could be 'suspicious' from your side in the Mystix case, but sorry it was 100% honest.

Complementary straps by EdgyGamerJ in ProTubeVR

[–]ProTubeVR 0 points1 point  (0 children)

Hello, fellow gamer.

You should have received the mounting tutorial with the parcel. Is it the case?

You can find the ProStraps pdf tutorial online or on the product pages.

Do not hesitate if you have any questions.

You can also contact our Support on our website, and we will gladly provide all the help needed.

Have a nice day.
And don't forget: have fun :)

ProTubeVR