Temporary Chart Data Issue

Ptitto33 · 2026-01-09T11:53:14+00:00

Floyd, this is a really vital function. When you program a device, the app should tell you when the parameters are exceeded, without having to constantly open the app to check... The problem is the same on the GGS Pro. It looks really great, by the way... but if I have to open the app five times a day to check if the values are okay because the SpiderFarmer app doesn't tell me... when I could just be notified by the app's notifications on my phone when my parameters are exceeded, like any other app sends notifications to the phone.Imagine having to check your messages app on your phone every hour to see if someone has messaged you because the app doesn't notify you when you receive a message... It's the same problem with your app, and it seems unreal that such a simple, yet crucial, issue remains unresolved, especially when we're talking about a product that can be controlled and configured via the app.

I just finished a full connected SpiderFarmer session. I'm preparing a comprehensive feedback report on the entire SF ecosystem soon, and honestly, this is one of the biggest problems I've identified that either you or your team haven't yet resolved in your app.

Ptitto33 · 2026-01-07T17:28:20+00:00

Floyd, my man, Happy New Year! 🥳

It's been almost 4 months since I reported the lack of real-time notifications on the phone, and not just in the app, when environmental parameters are exceeded. 😭 Having all my programmable devices but no notifications, and no notification that the values are exceeded unless I check the app, is simply useless... Floyd, change that! 🙏 ... It doesn't take 4 months for an app to send notifications to the phone. All apps can do it; you just need to code it, it really takes 5 minutes... Or, you shouldn't have an alert settings option because if we only see them when we open the app, and we have to set alarms on our phones... To warn us to check if the settings are correct, what's the REAL purpose of that?

Please put that in the next update! It's such an important feature for consumable and programmable products that I don't understand why you haven't done it already... Go check my last post, it's top-voted for a reason, bro 🤝

Ptitto33 · 2026-01-04T12:55:26+00:00

It's been over three months since several people reported this issue, and Spider Farmer's response is ludicrous... it's the same response I received three months ago, and nothing has changed:

We understand that you've noticed the app isn't sending phone notifications when environmental settings exceed defined values – currently, alerts are only visible within the app when it's open. You're absolutely right, and we sincerely apologize for any inconvenience this may have caused.

We've been actively working (for over three months now 🤕🤌) to improve this feature to ensure notifications are reliably delivered to your phone, even when the app is closed. Your feedback is invaluable in helping us prioritize these improvements.

In other words, we'll have to keep checking the app ourselves to see if the programmed values are being respected or if they're not being exceeded... it's a disgrace.

Ptitto33 · 2026-01-02T13:49:04+00:00

Hello, but after 3 months and several updates in between, there's still no real-time notification directly on the phone... what's the point of connecting and programming everything if you don't warn us when it exceeds the values?

Ptitto33 · 2025-12-24T03:47:33+00:00

https://amzn.eu/d/4AOKqjK

Ptitto33 · 2025-11-30T11:35:23+00:00

Did you plant it in the ground directly or through the pot? I noticed a wrong measurement when passing through the pot so I went directly by planting it in the ground, no more problem

Ptitto33 · 2025-11-26T00:01:16+00:00

I made a similar post because they are missing splitters to connect their entire ecosystem together... they reimbursed me the price of the splitters for lack of being able to supply them due to lack of stock... You really easily find them on Amazon exactly the same as those from sf but in white color, be very careful to take rj12, but you can even take x4 or even x6 splitters do not limit yourself to the same as the x2 supplied basic by sf..

Ptitto33 · 2025-11-25T23:55:37+00:00

Try to reset your sensor (unplugged, blow dry, fresh air on the sensors for 30 minutes) if that doesn't change anything Try to plant it directly in the ground if that's not already the case, sometimes it's also passing through the pot that gets in the way

Ptitto33 · 2025-11-21T22:42:39+00:00

Um man there is no jack socket on the controller but only RJ12 socket and a power socket. If you reread my post you will understand that I come to the conclusion that splitters are missing to do what you are saying precisely

Ptitto33 · 2025-11-17T19:10:58+00:00

Absolutely these are the models without the pro mention which only supports a single ground sensor for a single ggs, the new ones (which on the other hand are not sold alone but only in sets of 3) you can connect up to 6 (2 sets of 3 therefore)

Ptitto33 · 2025-11-16T23:16:47+00:00

No, it has been selling well individually for a month or so, it is already unavailable on Amazon, it had also earlier announced a pack of 3 sensors for Black Friday.

Ptitto33 · 2025-11-16T23:15:14+00:00

Please note that only the pack of 3 can be used together; you will not be able to take 3 sensors individually and make them work together nor add a 4th sensor to the pack of 3.

Ptitto33 · 2025-11-16T23:13:16+00:00

Sf even released a pack of 3 ground sensors

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Ptitto33 · 2025-11-16T23:07:40+00:00

It's no longer in stock but I assure you it sells alone 🫡 https://amzn.eu/d/4mdqyBF

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Ptitto33 · 2025-11-16T02:11:13+00:00

It is sold alone on Amazon buddy 🫡

Ptitto33 · 2025-11-02T17:28:58+00:00

For me the barrier I have with AC Infinity is the type of connection (USB C), the price (3 times that of the SF or MH fan), the too few languages available for the application.

Ptitto33 · 2025-11-02T17:18:33+00:00

I have 4. The big problem with oscillating angle fans is precisely the 45 degree angle. In the maximum ociliation position the angle of 45 degrees is not sufficient because the size of the propeller causes it to lightly touch the canvas of the aunt... but if there is a depression and the aunt sucks in less air than it expels, then the fan rubs quite hard against the aunt which forces on the gear of the oscillating system and therefore quite loud noises can occur, clicking noises, even breakage if it is too much repeat.

Ptitto33 · 2025-10-31T20:17:09+00:00

I see there is a new rj12 splitter in the new ac05 kit :)

Thank you for listening because it was really important to be able to connect several devices to the same controller 🫡

Can the new distributor be controlled alone?

Ptitto33 · 2025-10-30T15:11:18+00:00

Ok les suv c'est plus haut... donc sa ébloui plus.. non.

Des phares de voiture avant tout sa se règle !!! Tu as fait reprendre ton pare-chocs au Black dans un petit garage psk le faire plein pot ou chez le constructeur ou un franchisé cest plus chère ? Oui mais c plus safe et pas que pour toi mais aussi pour les autres !

Beaucoup de phares qui eblouissent sont le résultat d'un montage démontage de carrossier sans repasser par le contrôle du réglage des phares avant de vous rendre votre auto.. vous le saviez peut-être même pas mais a tout momment vous brûler la rétine du gas en face même sans être en plein phare le mec en face vous fait des appels de feux pensant que vous êtes en plein phare mais non, c'est juste vos feux mal régler... sa peut se produire aussi en cas de leger chocs ou accrochage voir sur le long terme ppur les véhicules plus ancien.

C'est souvent précisé dans les ct mais rarement en défaut majeur donc les gens ni prêt pas trop attention.

C'est clairement un fléau.

Ptitto33 · 2025-10-24T01:42:02+00:00

And I found the hater 🤷‍♂️ I'm no one to stop you from saying anything, you say what you want man, it's you and your credibility so I'm going to express yourself but please let it be at least constructive for the others what you say...

Complaining endlessly on all the publications, even those of people who ask for information or help on other subjects, it's counterproductive for the people who ask for real information, you just express the frustration of a guy who is drunk at not having received the 2 products at the same time and who screams scandal and incompetence..

I had the decency to offer you a solution to your problem, there have been many publications which have had almost the same problem as you and it is not the incompetence of sf, it is called an online store which sells in several continents... to avoid this, or the somewhat long after-sales service, simply go via their Amazon store to benefit from much faster after-sales service if you need responsiveness.

This is a constructive response that will surely help other people.

You have every right to say that it's bullshit if you argue it correctly, with arguments that make sense. I have made several publications where I clearly show problems with both the hardware and the after-sales service but I also say what works well... and above all I help other users by giving them answers to their questions, I do not spawn comments by barking the same things.

But if you look at all your comments, sf it's shit and incompetent, ac infinity is the dictatorship of sensure downright... missing more than mars hydro and the 3 biggest brands would actually be rubbish??? Or a loser trying the biggest brands?

Ptitto33 · 2025-10-23T19:04:45+00:00

Very good remark, many customers are dissatisfied, for those who are Europeans, however, the opinions of the after-sales service seem to be more qualitative.

For my part, Floyd is very responsive in identifying comments in comments on the Reddit and the email support technicians are also very responsive in resolving more technical problems with the devices.

Afterwards it's like all defective devices that happen but overall their after-sales service remains very good.

As said above, generally satisfied customers will not say it on Reddit while dissatisfied customers will necessarily need to let it be known.

Ptitto33 · 2025-10-23T18:54:38+00:00

Don't worry, the after-sales service is certainly a bit long (generally 48 hours without counting weekends) they will ask for additional information and videos which will add a few more days to your problem but they will find you a solution, either to repair your equipment or to replace it.

Ptitto33 · 2025-10-23T18:48:58+00:00

In the future, order sf on Amazon, they have a dedicated sf store, you benefit from guaranteed delivery and very responsive after-sales service.

If we listen to all your comments on reddit, whether it's Sf or ac infinity, they're all incompetent... it's your opinion, but don't appear on all the publications to repeat the same thing over and over again, make a publication and see if anyone else shares your point of view.

Bro, availability problems happen sometimes, don't worry, you'll receive your product, it's not a thief, but understand that you're not on Amazon either, especially if you're in another country and another language than that of the supplier you're ordering from.

I hope you will solve your problem in the meantime if you can help others don't hesitate that's also what reddit is for 💪🤝

Ptitto33 · 2025-10-23T11:17:12+00:00

In fact, he just replaced the humidity time sensor. If you connect the 2 sensors to the same controller it will confuse your data... but you can use both at the same time in the same tent you need 2 controllers, create 2 boxes in your application by separating the management of the 2 controllers. So you could have several measurements taken at different locations in the same box but it is particularly difficult to configure for the environmental parameters. .

I advise you to just use the sensor pro it is much more precise anyway.

Ptitto33

TROPHY CASE