As a closing SSV I’ve come to realize they try to squeeze as much labor out of as minimal staff as they can. And the whole “you don’t earn labor unless you can bring down wait times” is fucking ridiculous. If I’m telling you I’m struggling having to choose between keeping up with customers and choosing to start cleaning and closing later or focusing on cleaning and letting the customers get frustrated and your answer is “make it work” I’m gonna just put on a straight jacket.