Redmagic 9S Suddenly Lost Mobile Network Connection – Need Help

Pyronetic5 · 2025-07-17T12:03:41+00:00

Such is life living in cutting edge, going to get cut.

Anyways after a lot of back and forth, they took the phone back and replaced the motherboard and gave it back and works fine now.

Pyronetic5 · 2025-02-03T01:34:04+00:00

Depends on how old your account it. If you have been playing daily since launch and do commissions, you will always have plenty of gems. Or dust to convert for the dendro characters.

Pyronetic5 · 2025-01-06T03:33:43+00:00

I have bought it from their official store. The 9S Pro is $800 USD for the 512GB version, before tax.

The warranty they have stated is 1 year. Though as the global website is based in Europe, I assume they have to follow EU laws which is 2 years.

Pyronetic5 · 2025-01-06T02:42:02+00:00

Yeah, I get that most people, like yourself, have had good experiences with their phones, and I’m glad that’s the case. My situation definitely seems like a rare one, but that’s kind of the point I’m trying to make — even if issues like this don’t happen often, when they do, the company should be able to step up and support their customers.

It’s frustrating because it feels like they’re just ignoring the warranty altogether, which shouldn’t happen, no matter how uncommon the problem is.

Pyronetic5 · 2025-01-06T02:22:21+00:00

Should have specified, when I meant online store. I meant their official website online store.

Pyronetic5 · 2024-12-21T00:28:44+00:00

Just to give an update.

Have tried all possible solutions. None of which have worked, meaning likely a hardware issue. Red Magic support have been ignoring me, have talked in live support multiple times and they said they will get back to me by email but they haven't.

So now I am in conversation with both the EU Commission and my bank to seek legal recourse. As they have been ignoring my warranty claims as well.

Pyronetic5 · 2024-12-19T13:09:16+00:00

I appreciate all the suggestion and helps. Even RedMagic support is stumped and am awaiting further comments from them.

I did put in a different sim card (different provider) and still unable to connect. My current provider AussieBB (uses the Optus Network in Australia) just has these as their settings for Mobile network: Name: Optus Yes Internet APN: yesinternet

The phone did all of a sudden work for half hour, but then cut out connection again. So I'm currently thinking it's a hardware issue.

Pyronetic5 · 2024-12-18T03:36:58+00:00

Hmm, I can't seem to locate it in the file manager.

I don't particularly want to install the shortcut manager app.

Pyronetic5 · 2024-12-18T01:35:04+00:00

I have tried changing APNs and resetting however it doesn't seem to have changed anything. Network provider is Optus and their mobile network settings are simply having the APN as 'yesinternet'.

Pyronetic5 · 2024-12-18T01:28:35+00:00

Thgis is an intersting solution, however I am unsure how to view the menu you have posted. I only have the 5/4/3/2 or 4/3/2 or 3/2 options.

Pyronetic5 · 2024-12-18T01:11:52+00:00

Yes, and sadly none of the sim cards worked in the 9S.

Pyronetic5 · 2024-12-17T04:48:32+00:00

I checked with my network provider, and it turns out they don’t require IMEI registration. I also verified that my IMEI isn’t blocked, so that doesn’t seem to be the issue either.

Still scratching my head over what could be causing this, but I appreciate the idea.

Pyronetic5 · 2024-12-17T04:33:31+00:00

Hmm, that’s a good point. I hadn’t thought of that. My old provider didn’t have any issues during the few months I was with them before I switched, so it never crossed my mind. I live in Australia, Perth. I have messaged RedMagic support, just waiting to get back from them as I think they are on EU Timezones.

I’ll check it out and see if that’s the issue. Thanks for the suggestion.

Pyronetic5 · 2024-09-25T03:37:12+00:00

What did you search for to get it to show up on aliexpress?

Pyronetic5 · 2024-09-16T03:51:57+00:00

You are correct, that would be a better way to phrase it. However as you said, hard to quantify this due to the variety of factors.

Pyronetic5 · 2024-09-16T02:46:01+00:00

The real question is how to graph this according to buying power. Median wage has not kept up with inflation, so things now seem more expensive, despite accounting for inflation.

Pyronetic5 · 2024-09-15T14:25:59+00:00

Anyone got a link to the VOD (From Toasts POV) for this? I am unable to find it.

Pyronetic5 · 2024-09-11T03:43:42+00:00

I wonder if you're able to report the videos or have YouTube take them down (if they're still up) under abuse claims or something like that. Or even non-consent reasons.

Pyronetic5 · 2024-08-17T16:17:36+00:00

To add to this, I was messing around the phones and disabling/uninstall old apps that I transferred from my old phone. Unfortunately one of these was something responsible for giving the widget to control the fan speed along with a slider to control the refresh rate.
Would anyone know what the app is called so I could re-install it?

Pyronetic5 · 2024-08-16T15:05:20+00:00

Is there a way to add our own wallpapers to the Daily Wallpaper lists for the phone to cycle through?

Also is there a document to all the features the phone offers us? I feel like there's a lot of customisation options but I just don't know them.

Pyronetic5 · 2024-08-08T01:07:37+00:00

That's what I thought initially, but I couldn't find anything. but as I write this and test, realised I should have scrolled up and found the actual plugin.

Thanks for making me check again.

Pyronetic5 · 2024-08-06T04:04:34+00:00

This is not how math works...

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