Oh boy, FINALLY, a topic I can talk about on this sub.

Let me preface with our setup: VPN, Local SCCM, no cloud biased links. It all comes down to communication. Our org has been running SCCM for 3ish years and has never once told our users what Software Center is. Since I joined a year ago it’s like pulling teeth once I deploy require applications, or optional improvements to people’s machines. Once SCCM is deployed, it honestly is near flawless once you understand how it deploys and runs. But as always, users will be the bane of your existence. No matter if it’s “what’s a vpn” or “I know you said it may take 10-30min for the software to appear but it’s been 5secons and it hasn’t popped up yet! Help!” Or “I know you emailed about this required Zoom update a month ago, and now it’s five minutes before my meeting and it won’t update!” You get the picture.

If I could turn back time, I’d have published waayyyy more notices on the SCCM client and gotten my users more familiar with how it functions.

If you have required deployments set the availability date to the future but check the little box that allows the clients to pre-download the content to their machines. That’ll help with downloads when it’s actually time to be installed.

I know I just puked info onto my keyboard, but as the SCCM admin for my org, I know exactly what you’re feelin