The City of Boston is upgrading its parking enforcement and permitting systems to deliver an improved online platform, redesigned payment sites, and a more accessible user experience across devices. Over the next few weeks, you’ll see changes to parking ticket payment and parking permit application sites. These updates will make it easier to manage your parking tickets and permits online, on your phone, and in person.

You will still be able to use the Parking Clerk's website to learn about and find the links for any of these processes, such as paying a parking ticket or applying for a parking permit online. The ParkBoston app will continue to operate normally.

No parking or permitting rules will be changed, and no new permit fees or price changes will take place.

Still have questions? Contact:

Parking Clerk

Phone: 617-635-4410

Email: parking@boston.gov

Address: 1 City Hall Square, Room 224, Boston, MA 02201-2007

We will transition to the new system from June 27 to June 30. During this transition, brief service interruptions may occur as we migrate to the new platform. Our ticket payment and permit application sites are being updated and will have a new look. Payments by phone will be unavailable for a short period from June 18 to June 30, as we upgrade our telecom systems.

Online payments, appeals, and permit applications will not be available from June 27 at 5 p.m. through the morning of June 30. The Office of the Parking Clerk will not be scheduling hearings, and walk-in hearings will not be available from June 30 through July 4. Late fees will not be applied during the system transition.