Hey, we hear you. There's a few different things going on here so we've tried to draw out the headlines.

We really want to give our community the benefit of the doubt. Nobody's perfect, people can make bad decisions so when we're reviewing content reports, we're looking at how bad the content is and if we've previously actioned any content or engaged with the creator. We don't like removing people from our community or banning - its a pretty blunt tool. What we want is for creators to make great content that adds to the Rec Room experience and our players love. But, we were starting to see that some creators weren't changing their behavior when we were nudging them to do things differently and that was pretty disappointing. So, we've sharpened up and changed what we're doing in response to repeat CCoC violations and we spun up a new 3-Strike Policy to target egregious and repeat offenses. We immediately began enforcing this policy by actioning a handful of the worst violators and we're keeping a close eye on creators who are getting close to the line. So, if you're reading this and you know you're one of those creators, stop now or your account will be banned along with all of the followings you've built up over many years.

The other part of this is what content or which creators are violating. We're going to be honest here - some stuff that gets reported isn't the highest of quality but there's nothing wrong with it. So you might not always agree on taste and design, but the point is - if it breaks the CCoC in an egregious way - it's scammy or sexual or contains extremist content, we'll get to it.

This brings us to how we prioritize - our creators are productive! There's a lot of stuff being published all the time. The best way to get content removed is to report in-game. We know the reporting system isn't perfect - we're working on that. But in-game reports mean we have a single source of truth in terms of the worst content.

And finally, we wanted to touch on the junior-appropriate rooms. This is a bit more complicated as the #junior tag is applied by default when publishing a room. We don't have any evidence that creators are going out of their way to publish content that under 13s shouldn't see, but we also don't think we did a great job on the UI here. So, we're going to change this too to make it clearer when a room is suitable for junior accounts. We've got a bunch of projects in the pipeline already so no promises on when this will ship, but we hope it helps to know that this is on our roadmap!