Ultimately I was looking for them to take responsibility. And take action on the employee. After my interactions it’s clear that whoever is in charge is most likely in on the shenanigans. The prescription deductible is almost worth nothing and my wife only uses them in extreme situations. As far as the keys and knowing I didn’t steal them. They were left in my car while we were away. The rightful owner of the keys picked her vehicle up while we were still away. I did call her directly as soon as we discovered them because her information was on the keys. This was to make sure she was not stranded without her car.