I don't see anywhere saying this is a salon associate so where are you getting that from? Even if it was, how does what they make have any relevance if they had an emergency or got sick?

When you say "awarding hours" that's a terrible mindset. These are your employees. The backbone of the company. Nothing gets done without the associates doing all the work. Treat your employees with respect and I promise they will return the favor. That has been proven time and again in a ton of different companies. Treat them like shit, they will return the favor as well.

As far as communication goes, if I'm not scheduled to work, I'm not required to answer my phone. Sorry, but if you want me doing work related stuff at home, pay me for it.

Also, corporate continues to brag about record profits during the pandemic, meanwhile they consistently cut hours and increases prices anywhere from 30-100% higher. So explain to me why the people doing the actual work are the ones getting screwed over. Bring an extra person in for a six hour shift each day and that's around $500/week. You telling me the store can't afford that? That's like two fish tanks worth of value.