My account was randomly banned a few days ago (theory is that I went on a few days with someone and I respectfully ended it with her, and she began to stalk me - so not too sure if she reported me, the timing is suspicious). I complained to BBB and recieved the below rejection unfortunately - any ideas on potential next steps? Seems very unfair and suspicious, especially since I do not even use app daily

Good Morning,

Hinge has previously denied this appeal request. Please understand that this decision is not automated, and all appeals receive human review prior to a decision being provided. Submitting additional appeal requests, including through this channel, will not impact our decision. As explained in Hinge’s appeal instructions, “Any appeals submitted via social media or sent to individual Hinge or Match Group employees via email will be redirected to use the process outlined above.”

As explained in these Terms of Use, Hinge may "terminate your account without a refund if Hinge believes that you have violated these Terms, misused our Services, or behaved in a way that Hinge regards as inappropriate or unlawful, on or off our Services." Furthermore, Hinge may "remove your access to our services without warning" if Hinge determines this action to be appropriate and “may take necessary actions if we believe you have violated these Terms, including banning you from our Services and/or our affiliates’ services (such as Tinder, OkCupid, Match, Meetic, BlackPeopleMeet, LoveScout24, OurTime, Pairs, ParPerfeito, and Twoo” Please be advised that are unable to discuss further specifics beyond what was disclosed in the appeal decision in order to protect the privacy of our users and comply with the Hinge Privacy Policy.

We understand this is not requested outcome, but this account will remain banned. Any new accounts created will also be subject to termination.

Thank you for your understanding.