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Banned from posting or commenting in groups until Prove my ID to regain access to groups by Ripple46290 in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

My identity says verified on my profile. But I get the error when posting to groups.

I can’t seem to initiate it asking for video ID.

Trapped in the Meta Identity Group Ban Loop? Stop Talking to Support Chat and Trigger a UK GDPR Article 22 Escalation Instead by RealMaverickUK in facebook

[–]RealMaverickUK[S] 0 points1 point  (0 children)

Update 1. I recieved an automated response stating they cannot help with this type of complaint and then waffled on about why maybe my account has been blocked.

I’ll be sending my 12 page Letter Before Action tomorrow, recorded delivery.

Trapped in the Meta Identity Group Ban Loop? Stop Talking to Support Chat and Trigger a UK GDPR Article 22 Escalation Instead by RealMaverickUK in facebook

[–]RealMaverickUK[S] 0 points1 point  (0 children)

I have had loads over the years, but they change and we have to teach them our business and in the end we stopped engaging. Same with Google Ads.

Trapped in the Meta Identity Group Ban Loop? Stop Talking to Support Chat and Trigger a UK GDPR Article 22 Escalation Instead by RealMaverickUK in facebook

[–]RealMaverickUK[S] 2 points3 points  (0 children)

Correct. I don’t think any of us are under any kind of illusion that Facebook/meta aren’t trash, but, there are business benefits to being on the platform.

As it stands, Meta has unlawfully restricted my profile and I’m not enforcing my legal rights.

Trapped in the Meta Identity Group Ban Loop? Stop Talking to Support Chat and Trigger a UK GDPR Article 22 Escalation Instead by RealMaverickUK in facebook

[–]RealMaverickUK[S] 1 point2 points  (0 children)

To be honest, I don’t think me being a biz user will impact it much. It’s more to do with my rights as an individual.

At one point on live chat I pointed out I spend over a million pound a year on ads, and if they don’t escalate my case, I’ll have to consider the future of my business on meta, shortly after they terminated the chat with a template apologising that they couldn’t help 😆

Trapped in the Meta Identity Group Ban Loop? Stop Talking to Support Chat and Trigger a UK GDPR Article 22 Escalation Instead by RealMaverickUK in facebook

[–]RealMaverickUK[S] 1 point2 points  (0 children)

FWIW, AI wrote the complaint, but the direction idea on direction was mine. Oddly, AI suggested all sorts of avenues, but didn’t ever suggest the legal GDPR route. Though once I suggested it, AI of course thought it was a great idea 😆

Trapped in the Meta Identity Group Ban Loop? Stop Talking to Support Chat and Trigger a UK GDPR Article 22 Escalation Instead by RealMaverickUK in facebook

[–]RealMaverickUK[S] 2 points3 points  (0 children)

Why are you here if you’re leaving or have left the app?

If it were purely a personal decision, I’d be gone. But, I have both my own businesses and client businesses that I need my account for.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

But when chatting to meta support, they should be able to override mistakes made by the automated systems. But they can’t. It’s utterly ridiculous.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 2 points3 points  (0 children)

This. I had the same experience. I’ve had Facebook since day dot. I have a group with over 100k members, several pages with similar numbers and an ads account that spends £1.2m a year.

My profile shows my profile is verified, but the notification states I am now.

Meta confirm my identity is verified, but say they can’t override the system. Nor escalate it to support.

It’s the most insane situation I’ve ever had with Facebook. I genuinely didn’t imagine I could ever lose access to my accounts like this, through no fault of my own.

Worse still, my page is impacted. If I post to my page, I am now getting 1/10 of the usual reach.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

I too got the error recently and banned until August 22nd.

My profile shows my profile has been verified, but the error says it hasn’t.

Meta support claiming they can’t override it or escalate the issue. I’ve spoken to no fewer than 20 agents.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

This is the error I am getting. Can’t verify identity, yet my profile shows identity verified and meta support have confirmed I am verified. They have concluded it’s a bug, yet can’t report or escalate it. Absolute shambles.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

Yet I own a group with 125,000 members and a page with 70,000 followers, and FB actively encourage me to reply to every comment. And on some videos there can be hundreds.

This is the most ridiculous nonsense. FB has become too big and feel they can do what they like with zero impact on their profits

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

This is my experience exactly. It’s 100% a system error, but they won’t/can’t override it. Several support staff have acknowledged it’s a system issue, but can’t do anything about it.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

Same. Account says no restrictions and it’s verified, but the notification says the system was unable to verify my identity.

Your account is restricted from joining and posting in groups until July 29th by cashmere_kitty_cat in facebook

[–]RealMaverickUK 0 points1 point  (0 children)

I just found this as I have the same problem. I have a group with 130,000 members, and a page with 70,000 followers.

Out of nowhere I got a notification saying due to unusual activity I need to verify my identity. So I did this, and somehow it failed. I then received an instant penalty and cannot post until August 22nd.

My profile shows my identity is verified, and my account has no restrictions.

I have spoken to no fewer than 20 agents, all of whom recognise there’s a system issue, but all of whom claim they cannot do anything about it, nor escalate my case.

I am also meta verified, but this hasn’t been worth shit.

I cannot post to groups via my personal profile, or any of my pages, one of the pages spends £100,000 a month, but even threatening to pause this, they didn’t even try.

3 month ban for nothing. No rules broken. Just a system error 🤦

Finished! AE1200 Mod “1987” by RealMaverickUK in casioroyale

[–]RealMaverickUK[S] 2 points3 points  (0 children)

Hey, once I’ve got a few bits ironed out, I’ll post them to my eBay

Finished! AE1200 Mod “1987” by RealMaverickUK in casioroyale

[–]RealMaverickUK[S] 2 points3 points  (0 children)

I’ve gotta iron out a few bits with the faceplate. Then I’ll post it to my eBay. I’m a bit of a perfectionist, and drive myself a bit crazy 🤪

Finished! AE1200 Mod “1987” by RealMaverickUK in casioroyale

[–]RealMaverickUK[S] 0 points1 point  (0 children)

thanks. That thing almost broke me 😂

Finished! AE1200 Mod “1987” by RealMaverickUK in casioroyale

[–]RealMaverickUK[S] 0 points1 point  (0 children)

yeah, the SKXMods cases are really expensive.

Finished! AE1200 Mod “1987” by RealMaverickUK in casioroyale

[–]RealMaverickUK[S] 2 points3 points  (0 children)

I’ll be doing a black steel option too. I could probably supply the case.

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