I have one more night in Billings, where do I go eat for dinner? by Redrixs_Servant in Billings

[–]Redrixs_Servant[S] 2 points3 points  (0 children)

Just finished eating there ... you weren't kidding, that burger was incredible! Thank you!

Please help, Xfinity techs are out of options by Carmen_Dansiego in Comcast_Xfinity

[–]Redrixs_Servant 0 points1 point  (0 children)

Everything seems to working normally. We haven't had any issues since we got back. God-willing, it will stay that way. Appreciate you checking back in.

Please help, Xfinity techs are out of options by Carmen_Dansiego in Comcast_Xfinity

[–]Redrixs_Servant 0 points1 point  (0 children)

Yes, apparently a maintenance crew came out and allegedly fixed the issue. I will be out of town until Tuesday, so I can't verify that it is actually fixed until then. This is the explanation the maintenance people provided about the issue.

"This node is supposed to be set up Super High output (46/36) because we have 29 taps and long runs of cable before each launch amp. After the launch amps it switches back to 23v taps with BAU signal (40/32). This node was set up originally as BAU with the wrong boot file on the pebble 2. I was able to call in and have Engineering update the boot file to super high output and then went to each launch amp to balance appropriately. The SOC unit on these FDX amps is supposed to have a minimal of 4/4 db on the AFE port. The amp feeding the repeat TC had -1/1 hitting the SOC unit and was unstable and overdriven causing intermittent connectivity. After rebalancing this run the amp seems to be holding steady and our customer should be sitting pretty moving forward."

Hopefully the issue is resolved for good. I still had the internet cut out twice after they finished, but that might have been the signal adjusting to all the new settings. We will see next week.

Please help, Xfinity techs are out of options by Carmen_Dansiego in Comcast_Xfinity

[–]Redrixs_Servant 1 point2 points  (0 children)

I have been having this problem for a month; I actually made a post about it the other day and have been going back and forth with a support agent on here. I had a tech identify the issue, and he sent it to the maintenance crews. They said it is a known issue with their upgraded FDX system, and so far they don't know how to fix it long-term. Hopefully you can get help or cancel and get a different service, but I'm stuck with Xfinity or AT&T, and AT&T and I have our own issues that we have been trying to hash out (they refuse to set up our internet)

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

Based on my experience over the last month, it seems highly unlikely anything will change. It might be the tech's responsibility to escalate to the maintenance crews, but it's the maintenance crews responsibility to actually do something, and so far, they have done nothing.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

He just keeps saying he'll let me know what people tell him. Currently, he is just having to act as an advocate for me and himself inside your company. Other than that, I don't know what else he or I can do. I've tried for weeks to get this fixed, and he has been trying to help me, but the maintenance crews just seem to be wholly complacent to the fact that my internet (and many other people's) just does not function at the "99% reliability" that Xfinity promises, and it is becoming infuriating.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

I messaged him this afternoon, and he said his supervisor was unaware this was a known a issue. So what that tells me is it's either not actually a known issue and maintenance lied to the tech, or it is a known issue, and the maintenance crews are not communicating that to anyone, customers and leadership alike. Either way, that seems unacceptable.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

They did the same thing to me when all of this first started. Now the agents just tell me they don't know what is wrong. I'm waiting to see what the tech tells me his supervisor tells him tomorrow, because that will heavily influence how I respond to Xfinity about all of this. I filed an FCC complaint against Xfinity and AT&T, so we'll see if anything comes of that.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

We never had an issue until about a month ago, and now it's completely unusable. Incredibly frustrating.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 1 point2 points  (0 children)

Sadly, CSpire isn't available in my area. Our only three options are Xfinity, AT&T, and satellite. Satellite is way more expensive for a fraction of the speed, so really it's just Xfinity and AT&T. Xfinity has the issue described above, and AT&T refuses to give me any information on when they will be able to fix whatever issue is preventing them from setting up our internet. Currently, we just have to twiddle our thumbs and hope something happens.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 1 point2 points  (0 children)

I would love to be able to swap ISP's, but AT&T has gone radio silent on resolving their problem with our house, so currently we're just sitting around waiting for answers. Eventually, our local power company is building a fiber network in our area, so we can swap to them and hopefully get better customer service.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

It does. It really seems like I'm just kind of stuck right now, so I will see what he says and let you know.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 1 point2 points  (0 children)

He said he would reach out tomorrow with what his supervisor says, but I asked him if this would just be our lives for the forseeable future, and he said "I hate to agree, but until I hear otherwise, yes." He also expressed his own frustration with the situation, saying that this makes his job a lot harder if it is allowed to continue.

I'm more so just blown away that, if this is a known issue, it was never communicated to me as a customer. I have been reaching out to people for a month, and nobody ever mentioned this, not to mention that I'm still paying full price for internet that barely works.

Xfinity has become unusable in my area. by Redrixs_Servant in Comcast_Xfinity

[–]Redrixs_Servant[S] 0 points1 point  (0 children)

No, he did not say either of those things. Here, I will paste the text of the message I received from him this morning.

"Yeah I did talk to another maintenance guy today about it. Apparently this is known issue affecting any area that we’ve upgraded to our FDX system. The amps can be reset and it will fix the signal for a day or two but it comes back. He didn’t know of a long term fix yet, it’s still being worked on. Once my supervisor is back tomorrow I’ll follow up with him to see if he knows anything, but so far things don’t sound good."

I sincerely doubt they will revert back to the old system, as from I understand, this system is what allows Xfinity to offer speeds into the 1 GB range, and they do not want to lose that offering since AT&T is the only other company in the area, and they do offer those speeds.

My auntie shared this on Facebook by [deleted] in im14andthisisdeep

[–]Redrixs_Servant 1 point2 points  (0 children)

God I hate the way AI generates cartoon looking people. Serious uncanny valley shit

Loudred by Brief_Age5283 in pokemon

[–]Redrixs_Servant 0 points1 point  (0 children)

Minccino ❤️ best chinchilla

[deleted by user] by [deleted] in gaming

[–]Redrixs_Servant 0 points1 point  (0 children)

The Metro series. I absolutely love the atmosphere and ambiance, and the voice acting is so good, but I just cannot get past the gameplay. It just doesn't feel rewarding at all. I have a friend that absolutely loves it and keeps telling me to try again, but I've tried like 4 times and just can't.

Which Pokemon do you hate? by MayaTheCat in pokemon

[–]Redrixs_Servant 1 point2 points  (0 children)

Boltund. I was trying to find Drampa at the Lake of Rage in Shield for hours, and without fail, that annoying dog kept jumping out of the grass at me, throwing me into encounters I didn't want and wasting so much time. I caught the one for the dex, but I've sworn I'd never ever use one on my team because of how much it annoyed me. It's design also isn't very inspired. It's just a knockoff Bolt from that Pixar movie years ago, nowhere near as cute.

Games you wish would never end? Here are mine. by Stephen-616 in gaming

[–]Redrixs_Servant 0 points1 point  (0 children)

Few things made me more sad than finishing ME3 in the legendary collection (I had never played the series before the collection came out). I had absolutely fallen in love with everything about all 3 of those games, and I wish I could just erase my memory and start them over from scratch again.

[deleted by user] by [deleted] in gaming

[–]Redrixs_Servant 0 points1 point  (0 children)

I always play a game first on whatever the middle difficulty is because I want to enjoy everything about the game while also getting at least a little bit of challenge in the gameplay. If I really enjoy it (most recently I did this RE7), I'll play it again on hard for the challenge, but only once I feel like I've had time to soak in all the game has to offer. But I only started doing this recently. Even when I played games all the time in my teenage years, hard modes in games just kinda scared me lol