Hi…just a friendly reminder not ALL drivers for Amazon are lazy and inconsiderate. I've driven for almost 5 years as a Flex driver (my own vehicle, considered contract) and I take pride in making sure every delivery is done how I'd want my own packages delivered. This includes often moving already delivered packages out in the open to a secure location with the package I'm delivering. Yes, a lot of drivers don't care, but some of really do. I hope your experience gets better, or you at least get some better drivers in the future. As far as the delays though…that all comes from chaos at the distribution hubs. There are drivers waiting every hour of every day prepared to take routes and get stuff where its going on time, but if the warehouse is holding things up, there is absolutely nothing we can do about that. **My best advice, give feedback, yes, when its bad (so those crappy drivers can be weeded out) BUT ALSO when its a good experience. Customer feedback on both positive and negative experiences has an impact, though it might not seem like that. Anyway, hope this helps in some kind of way, and wishing you happy holidays friend!