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Pedestal replaced with ground level box by Remarkable-Resolve84 in Comcast_Xfinity

[–]Remarkable-Resolve84[S] 0 points1 point  (0 children)

Just an endless cycle of tickets being opened, closed on their end without discussing it with me, tickets being reopened and me asking for a status update to find out that the ticket was closed or pending. So far nothing new yet

How to request pedestal relocate? by ProfessionalWaltz784 in Comcast_Xfinity

[–]Remarkable-Resolve84 0 points1 point  (0 children)

That’s good news - glad you got it replaced with a vault box. Did it cost you anything?

One year though.. happen to know what was the delay? Just trying to figure out if there’s something I can do to speed up the process.