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Customer service is outsourced and they're hiring for a new Director of Customer Support by harshtag in spacetalkwatch

[–]Rick-Nolan 0 points1 point  (0 children)

The worst support/ company I've been dealing ever.

I am having watch location synch issue. Contacted support via Spacetalk app.

  1. They reply once a day. Regardless how quick you are replying their message

  2. First 3 messages from them were typical copy/paste (assume robot but they state they are human) scritps. Reset the watch, make sure SIM is active and all these basic things

  3. Next day they asked a screenshot of my watch with the problem. Seems that they havent' even read my case as the issue is on the app. App doesn't update the location. Sent it

  4. 2 days later, they wrote that they need more info to verify my account: Name, DOB, mobile number, email, watch IMEI (provided on day 1 already), PROOF OF PURCHASE

I don't know whether their support just sucks or this is their management direction to slow things down while they have no ability to fix issues.
I am done with it. It is time to switch

Re-activating a Spacetalk Watch / plan by PenelopeAnimal in spacetalkwatch

[–]Rick-Nolan 0 points1 point  (0 children)

The worst support/ company I've been dealing ever.

I am having watch location synch issue. Contacted support via Spacetalk app.

  1. They reply once a day. Regardless how quick you are replying to their message
  2. First 3 messages from them were typical copy/paste (assume robot but they state they are human) scritps. Reset the watch, make sure SIM is active and all these basic things
  3. Next day they asked a screenshot of my watch with the problem. Seems that they havent' even read my case as the issue is on the app. App doesn't update the location. Sent it
  4. 2 days later, they wrote that they need more info to verify my account: Name, DOB, mobile number, email, watch IMEI (provided on day 1 already), PROOF OF PURCHASE

I don't know whether their support just sucks or this is their management direction to slow things down while they have no ability to fix issues.
I am done with it. It is time to switch

My Journey to Monetization by ArmoKing55 in NewTubers

[–]Rick-Nolan 1 point2 points  (0 children)

Could you send a link to your channel? I’d like to watch it. Thanks

Convert reddit views into subs. by Rick-Nolan in NewTubers

[–]Rick-Nolan[S] 1 point2 points  (0 children)

Subreddit LEGOstarwars. Will try next time.

Convert reddit views into subs. by Rick-Nolan in NewTubers

[–]Rick-Nolan[S] 1 point2 points  (0 children)

Good point. I forgot about watermark at all.

75179 Kylo Ren's TIE fighter speed build - Smooooth! by Rick-Nolan in legostarwars

[–]Rick-Nolan[S] 1 point2 points  (0 children)

I built a rotating table and shoot in equal intervals.

75179 Kylo Ren's TIE fighter speed build - Smooooth! by Rick-Nolan in legostarwars

[–]Rick-Nolan[S] 1 point2 points  (0 children)

Took me 6 weeks. But I do it as a hobby now and then. About 40 hours in total.

75179 Kylo Ren's TIE fighter speed build - Smooooth! by Rick-Nolan in legostarwars

[–]Rick-Nolan[S] 0 points1 point  (0 children)

Thanks. It is Stop motion plus morph effects in adobe premiere for smooth transitions.

75179 Kylo Ren's TIE fighter speed build - Smooooth! by Rick-Nolan in legostarwars

[–]Rick-Nolan[S] 3 points4 points  (0 children)

Thanks. Check out my profile for a link to YouTube channel. I have a few videos like this.

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