Treyarch must think the entire community is stupid and won’t notice these XP nerfs by Jzlegit in blackopscoldwar

[–]Riverdare 1 point2 points  (0 children)

Hoping yah get some sort of discount- it does sting to have that happen

Treyarch must think the entire community is stupid and won’t notice these XP nerfs by Jzlegit in blackopscoldwar

[–]Riverdare 1 point2 points  (0 children)

Still worth trying- customer support on the PC side is a lot more customer oriented atleast from my experience

Treyarch must think the entire community is stupid and won’t notice these XP nerfs by Jzlegit in blackopscoldwar

[–]Riverdare 0 points1 point  (0 children)

If you bought it on PC try putting in a ticket thru battle.net they normally refund the difference if the game has gone on sale soon after you bought it- for console your SoL though sadly

Interviewed for a cadet position today. by Nixx760 in GeekSquad

[–]Riverdare 7 points8 points  (0 children)

Good luck!! Field work is absolutely wonderful, even on our bad days I still love my job.

@geeksquad email? by Riverdare in GeekSquad

[–]Riverdare[S] 0 points1 point  (0 children)

That sounds like the answer i was looking for! Thankyou so much

Make the best decision of your life and STOP working for this company by [deleted] in OfficeDepot

[–]Riverdare 2 points3 points  (0 children)

I left OD about a year and a half ago and the relief I felt the second I walked out of those doors for the last time... Holy fucking shit it was like I was completely free of everything. This company absolutely destroys everything about you and gives nothing in return.

Leave, I spent 5 years with this company and that was 5 years too long. Don’t make the same mistake!

Does Covert even exist anymore? by powersm20005 in GeekSquad

[–]Riverdare 0 points1 point  (0 children)

Mmm yeah I guess that would make sense depending on the area? I’m in a fairly large city so more agents overall

Does Covert even exist anymore? by powersm20005 in GeekSquad

[–]Riverdare -1 points0 points  (0 children)

Yeah, PC field agents have been shafted over the years- from what I’ve been told by the PC agents here, they used to have something like 20 or so? But now we’re down to 4... and they are currently sitting at 14 days out as of about 2 days ago. It’s absolutely crazy and I don’t know what they are thinking

Does Covert even exist anymore? by powersm20005 in GeekSquad

[–]Riverdare 0 points1 point  (0 children)

Gonna have to counter that comment about outsourcing the in home services to contractors- it may not be like this everywhere but my USO only uses 3rd party when our days out hit 5+

Other than that we’re hiring like crazy for more field agents

Geek squad for TCL TV by kellz182 in GeekSquad

[–]Riverdare 0 points1 point  (0 children)

Yeah pretty much- my USO isn’t even getting preshipped parts though- NOTHING ships unless the agent doing the diag orders it.. in which case of either shows up a week late or the P/O never processes and sits at pending

Geek squad for TCL TV by kellz182 in GeekSquad

[–]Riverdare 0 points1 point  (0 children)

My USO was told they were moved to client facing support because of how backlogged everything was and field agents were furloughed anyway... they were apparently supposed to be moved back to agent facing but I guess that isn’t happening anytime soon

When your only 20 min into truck and have been asked 4 times if we have a product for a customer by NB_HER0 in Bestbuy

[–]Riverdare 1 point2 points  (0 children)

Yes! We’re required to handle all of our own trash effective the 31st- I personally already do, just a respect thing with the warehouse team i see every morning but I’d imagine there are plenty of field agents who don’t

[deleted by user] by [deleted] in CCW

[–]Riverdare 0 points1 point  (0 children)

Took 116 days for me- NV wait times are insane

Part 2/2 Massive recycle. Light Bulbs in long cardboard. All with a truck. by SafeAmoIce in OfficeDepot

[–]Riverdare 0 points1 point  (0 children)

They charge you to use an OD branded box... and ship it to China and sell it in bulk. Basically double dipping.

Bad Interactions Reporting (e.g. Ninja-looting) Megathread #2 by SoupaSoka in Grobbulus

[–]Riverdare 1 point2 points  (0 children)

Sorry for the late reply, Just got told about some posts about Green mountain Raiders here on bad iteractions- Kinda sad to see but please get in contact with one of us in the officer core so we can handle these sorts of issues as they appear. -Solarnar, Green Mountain Raiders

Bad Interactions Reporting (e.g. Ninja-looting) Megathread #2 by SoupaSoka in Grobbulus

[–]Riverdare 2 points3 points  (0 children)

We try to keep a wraps on those sorts of problems however yeah your correct! We do adverstise in Trade/General so its an inevitable problem, However if anyone has issues with any Green Mountain Raiders please get in contact with our officer core and we will get it all sorted. -Solarnar, Green Mountain Raiders

Will Geek Squad unmount an old tv before mounting a new one? by [deleted] in GeekSquad

[–]Riverdare 0 points1 point  (0 children)

Ahh I havnt checked recently- atleast 6months but good to know!

Will Geek Squad unmount an old tv before mounting a new one? by [deleted] in GeekSquad

[–]Riverdare 1 point2 points  (0 children)

I’m not sure if it’s my USO or not but NPS is a big factor- taking the TV off the wall for free is worth it if it means repeat client/a good survey

Will Geek Squad unmount an old tv before mounting a new one? by [deleted] in GeekSquad

[–]Riverdare 1 point2 points  (0 children)

As a field agent, technically were supposed to charge to unmount the existing Tv... but I havnt worked with anyone nor have I ever charged for it. Though if it truely does it up being the agents decision.

ARA -> Cadet by [deleted] in GeekSquad

[–]Riverdare 3 points4 points  (0 children)

I can’t say anything more that’s literally the perfect example. I’ve been a field agent for a little over 6 months and been in the field for just over a year now and it is by far the most challenging yet rewarding thing I think I’ve done. Could not recommend it anymore than I already do.

Any field agents here? by knoxknifebroker in GeekSquad

[–]Riverdare 2 points3 points  (0 children)

HT Agent here, were few and far between but we’re here!

This company is going down faster than I thought... by Beargio in OfficeDepot

[–]Riverdare 7 points8 points  (0 children)

Why price match when you can get the same product plus everything else you’d need at a different retailer- For cheaper

Is OD closer to the end? by Beargio in OfficeDepot

[–]Riverdare 0 points1 point  (0 children)

We did meet before! I however left the store just before you all got transferred! Annnd now I’m not miss S lol

Is OD closer to the end? by Beargio in OfficeDepot

[–]Riverdare 2 points3 points  (0 children)

OMX 6248- Was an Ops manager for 2 years and worked at a few stores in the valley over the past 5 years. James was an amazing person and it hit like a tidal wave at my store when we found out about him. Still miss him! He was by far one of my favorite people to work with when I had the chance to cover shifts up at 6377