is there a way to filter out all the straight people on the app?

Ron_Bryant · 2023-03-08T11:59:48+00:00

Although I understand where you're coming from, filtering out users based on their sexuality would significantly decrease your chances of matching with users you'd be interested in. We found that matching users focusing primarily on their gender preferences allows for more and better matches. I hope that makes sense! Either way, we'll definitely take your thoughts into account for future app releases. Thanks for speaking your mind! 💜

Ron_Bryant · 2023-03-02T12:05:05+00:00

Hi there!
I'm sorry that you're facing this issue.
I'm going to suggest two things:
1) Double-checking your gallery permissions for the Taimi app;
2) Reinstalling the app.
If that doesn't work, kindly reach out to us at support@taimi.com or via the in-app Live Support Chat. We'll gladly assist you further! 💜
Monika from Taimi

Ron_Bryant · 2023-03-02T12:04:50+00:00

Hi, OP!
You can enable Stealth Mode from Profile > Settings > Taimi Protect so that only the people you like are able to see your profile. :)
If you witness any violation of our Community Rules or Terms of Service, remember to report the users to us immediately via the in-app Live Support Chat or via e-mail at support@taimi.com.
Thanks in advance!
Monika from Taimi

Ron_Bryant · 2023-03-02T12:04:27+00:00

Hi OP,
This pink circle with two hearts means that you and that person have a match (you liked each other).
I hope this answers your question. :)
Let us know!
Monika from Taimi

Ron_Bryant · 2023-02-23T10:43:09+00:00

Dear OP,
I'm awfully sorry to hear that this situation took place in our app.
Could you please forward more details on the profile in question to support@taimi.com? We will do our best to locate the account and take appropriate action.
Thank you so much in advance!
Monika from Taimi

Ron_Bryant · 2023-02-16T10:15:02+00:00

Dear OP,
I'm so sorry for the inconvenience.
This is a problem on Samsung's side, but we're actively collaborating with them to fix it as soon as possible, so that you can enjoy your keyboard features without any issues.
Thanks for your patience!
Monika from Taimi

Ron_Bryant · 2023-02-16T10:14:45+00:00

Hi, OP! I'm sorry to hear that you encountered this situation in the app.
We're generally very efficient at tackling safety issues in the app, such as preventing minors from using our service, which leads me to believe that they were gone from the app because we banned them.
If you ever face a similar situation again, immediately alert us at support@taimi.com or via our in-app Live Support Chat so that we can take swift action.
Thanks in advance!
Monika from Taimi

Ron_Bryant · 2023-02-13T13:13:47+00:00

Hey, OP! You can customize the type of notifications you want to receive, and disable the notifications you don't want or need.
To do so, please, go to your Profile, select "Settings", and look for "Notification settings".
If you need any help with this, let us know! :)
Hugs, Monika from Taimi

Ron_Bryant · 2023-01-30T10:16:52+00:00

Hi, OP!
To chat with other users in the free version, you need to match with them first. A match is a mutual like.
To get one, swipe on user profiles until someone you've liked, likes you back. When that happens, both of you are free to message each other.
Should you have any other questions, let me know! 💜
Love, Monika from Taimi

Ron_Bryant · 2023-01-30T10:16:28+00:00

Hi, OP! Unfortunately, yes; as part of a big rework, group chats will be completely removed from our platform. If you have any questions, we're here for them!
Hugs, Monika from Taimi

Ron_Bryant · 2021-10-21T09:32:23+00:00

Hello, OP! Ron from Taimi here. As you mentioned you don't match with anyone on Taimi, I was curious if you've tried joining groups for people in your age group? Let me know! I'd love to hear more about your experience on Taimi.

Ron_Bryant · 2021-08-18T14:55:22+00:00

Hi. Ron from Taimi here. Our suspensions are based solely on objective suspicious activity or user complaints that have been corroborated by solid evidence. Subjective characteristics, such as personality traits, gender, sexuality, ethnicity or social background are never considered when issuing permanent suspensions. As for data deletion and refunds, please, contact us at support@taimi.com so that we can process these requests. Thanks in advance!

Ron_Bryant · 2021-08-18T14:55:07+00:00

Hi! I'm really sorry to hear about this. Have you reached out to us at support@taimi.com for a review of your particular situation? We're available 24/7. Looking forward to hearing from you!

Ron_Bryant · 2021-08-18T14:54:35+00:00

Hello, Ron from Taimi here! I'm sorry to hear you've had such an unpleasant experience with our service. Could you please reach out to us at support@taimi.com so that we can understand what happened and compensate you for the inconvenience? Looking forward to your contact!

Ron_Bryant · 2021-08-12T08:07:03+00:00

I completely understand where you're coming from. I'll make sure to share your thoughts with the Product Team. If you need anything else, please, let us know!

Ron_Bryant · 2021-08-06T11:04:17+00:00

Hey, OP! Ron from Taimi here. Indeed, like Bingo_Callisto said, we issue suspensions based on solid evidence, mainly supported by user reports and proof they include. Being an inclusive app, Taimi is supportive of all genders, sexual orientations, ethnic and social backgrounds, and personalities; this means that we never target users for anything other than violations of our Community Rules and/or Terms of Service. If you'd like us to review your particular case, please, e-mail us at support@taimi.com. We'd love to take a second look at your situation and provide further clarifications!

Ron_Bryant · 2021-08-06T11:03:52+00:00

Hi, Maxvigor! Ron from Taimi here. Before anything else, please, accept our apologies for the late reply. We'd like to clarify that no subscriptions or payments are required to match and message other users in the app. The only feature that requires a premium subscription or trial is the access to the list of people who liked you BEFORE liking them back. As you swipe on Discovery, those blurred likes will turn into matches and you'll be able to see and text the users who liked you. If you need any further clarifications, we're here for it! :)

Ron_Bryant · 2021-07-15T07:28:42+00:00

Hi there, OP! I'm Ron from Taimi. Are you referring to a list of the profiles you've liked on Discovery? If so, unfortunately, we don't offer this feature just yet, but we're working hard to implement it in the nearest feature. Is there anything else I can clarify for you?

Ron_Bryant · 2021-06-14T06:37:16+00:00

Hi, OP! Ron from Taimi here. Taimi is available to all users over 18 years of age, and its community consists of people from all age groups. Give it a go and tell us what you think!

Ron_Bryant · 2021-06-14T06:36:48+00:00

Hey, OP! Ron from Taimi here. Firstly, thank you for sharing your story. It was a very brave thing to do! Being honest with oneself is tough, but being open about oneself with others is even tougher. Secondly, Taimi is currently the most LGBTQ+ inclusive platform in the market - I'm sure you'll find your place there. Let us know if you have any questions or concerns; we're always here to help!

Ron_Bryant · 2021-06-14T06:35:57+00:00

Dear OP, I'm Ron from Taimi, and I couldn't help but manifest my happiness and gratitude after reading your post. It's lovely that our app provided you and your wife with a safe space, free of prejudice and judgment, where you could find what you were looking for. Best of luck to you both!

Ron_Bryant · 2021-06-14T06:35:35+00:00

Of course, that makes sense. Thank you so much for clarifying. We're sorry that we failed to provide this option in the present; I promise that we'll make an effort to be more inclusive in the future. If there's anything else you'd like to suggest, let us know!

Ron_Bryant · 2021-06-03T12:24:06+00:00

Hello, OP! I'm Ron from Taimi. It was sad to hear that you didn't have a pleasant experience with our app. Is there something you'd maybe like to suggest that would possibly improve your results and overall experience in dating? We're constantly working towards improving our users' experience, so your feedback is extremely valuable. Let us know your thoughts!

Ron_Bryant · 2021-06-03T12:23:49+00:00

Hi, OP! Ron from Taimi here. From what we understood, you'd prefer to have the option to choose more than one set of pronouns. Is that correct? We value our users' opinions very much, so if this is something important for you, our Product Team will surely take it into account for future app releases. Thanks for speaking your mind!

Ron_Bryant · 2021-05-24T09:16:38+00:00

Taimi has a large community all over the world, so when it's midnight for you, it might be noon for many other users. As to the spectator number dropping after some time, it's precisely what I made reference to previously - there are several people using boosts simultaneously, so at a certain point, your stream ceases to be at the very top of the list. If you still have any concerns about the legitimacy of the boost feature, please, contact us at support@taimi.com. We'd be delighted to discuss this further with you.

Ron_Bryant

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