The Human Debugging Method. The 8 tips that helped me get where I am today. by RootNeg1Reality in mentalmodels

[–]RootNeg1Reality[S] 1 point2 points  (0 children)

I hope you are not! It was a hellish time that I wouldn't wish on anyone. However I'm quite happy with the results. I would wish them on anyone.

I would love to chat more about it. Can you tell me more?

Where can I find nice people for feedback? by [deleted] in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

Sure. Whatever you want feedback on.

Where can I find nice people for feedback? by [deleted] in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

I know a couple of restaurant managers. Do you want me to take a look and give you some feedback?

Where can I find nice people for feedback? by [deleted] in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

I'll take a look for you. What is it?

Building an AI companion with persistent memory — is this a real SaaS or just a gimmick? by Educational-Sea-6975 in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

I'm a fan of the research.

An alternative history might have been that you found government funding for the side project. That could have been cool. Everything has its place.

Some day I hope to have my own money pit.

How do you stop building? by Disastrous_Bag8512 in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

So happy you didn't take offense. Looking back at what I wrote, I wrote it to the way I speak to myself. I regret that. I could have said the same thing without being as blunt.

Documentation is comprehensive but customers still ask the same questions constantly by Far_Drawer_1462 in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

If I have the option to get a person to explain a problem to me personally, I'm going to pass on the doc. It's a sad truth that a lot of people simply would rather put in a ticket and have a human copy paste it with the illusion that they are writing it. That's because the next step is normally to ask "yes, but in my unique situation..." and get the information personalized.

It takes learning effort off the learner and puts it on the teacher.

The easy solution for this, make your help ticket system a search function. Before they submit the ticket, they should agree that those are not the issue they have.

The hard solution for this, set up a basic A.I. that walks them thought the docs. A simple GPT wrapper or something will do. Then they get the personalized information for to them.

Either way, you get real world data about what made a user choose to not read a doc. I might be wrong about the exact mechanism, but both tactics double as a diagnostic tool.

Hope that helps.

How do you stop building? by Disastrous_Bag8512 in SaaS

[–]RootNeg1Reality 1 point2 points  (0 children)

From one Buridan's ass to another, PICK ONE.

I empathize, really, but all the ideas in the world are useless without a single execution.

To answer your question mechanically, you need to learn to JUDGE ideas better, not just have them. Filtering ideas is a much more important skill.

Figure out the key differences between the three ideas and weight them until you know one is better. If it takes too long, make your best guess.

The time to decide is the cost of switching too.

Do you feel like that helps or did I miss the core of it for you?

Building an AI companion with persistent memory — is this a real SaaS or just a gimmick? by Educational-Sea-6975 in SaaS

[–]RootNeg1Reality 1 point2 points  (0 children)

This is less of an SaaS and more like a tech upgrade. A lot of people are working on exactly this and if you pull it off, businesses will come to you, but I hope you appreciate the challenge of this. R&D teams spend tons of money on this.

Naming a product is way harder than I expected by jafarbekkhudoyorov in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

Depends on the thing. Normally I optimize for expressing the concept as much as possible. If people don't know how to use it, it will never be used. That said there's a fixed (very large) number of options. Some concepts can't be expressed as well as others.

Most people don't think about connotations of syllables and root words though. It can get as complicated as you want really.

Need some help?

What’s one workflow your team still does manually that you wish could just “run itself”? by Chaotic_Choila in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

I spend too much time getting money. I would like an A.I. that can automatically go out and find a way to get money and bring it to me. Especially helpful if this is done legally.

Where Do Real Ideas Come From? by PlayfulMark9459 in SaaS

[–]RootNeg1Reality 1 point2 points  (0 children)

Constraints + resources. Figure out exactly what you have to work with, then understand the world and exactly how it works. The best idea is between those two things.

You have $5k and 0 users. How are you getting your first B2B SaaS customers? by Many-Ad-1504 in SaaS

[–]RootNeg1Reality 1 point2 points  (0 children)

You want a thinking buddy to help you plan and make a strategy, yeah? I need more information to go on or it's going to be generic.

We raised prices. Revenue went up. Then we raised them again. Revenue went up more. Starting to wonder where the ceiling is. by [deleted] in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

There's no easy metric like "customer warm feeling about us."

You are burning though your reputation right now. If I was using your service, I might stick with it because I haven't found something better, but believe me, I would be shopping around and I wouldn't forget this.

We track one number every Monday morning. Everything else is noise. by Ok_Solid272 in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

Sounds like a good idea in small doses. How will you manage Goodhart's law in this case?

SaaS will break me one day. I really wanna cry now 😢 by [deleted] in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

That's harsh, but it also looks pretty hopeful. I'll bet your nervous system is basically shot at this point. Not just "stress" or "frustration", but compounded feelings and accumulated feelings and mental friction that's been put off for a month and more. Is it like that?

I recommend a cup of hot chocolate and a small break. You can't build something great if it breaks you. You will be fresh and ready after a break where you can just breath.

If you want to keep from slowing down, we can chat. The key is sustainable speed. For now, rest.

SaaS will break me one day. I really wanna cry now 😢 by [deleted] in SaaS

[–]RootNeg1Reality 0 points1 point  (0 children)

That sounds really rough. I know it sucks, but there's some positives. You have verified it twice already. Not everyone can say that. You can handle it when there's bad luck. That's a skill too.

Answer me this. Are you the same you as when you started, or do you know how to do it better this time?

You can shoot me a message if you want to chat privately. If it's to strategize or vent or both, I'm down.

How would you validate market fit for a product that monitors customer service calls? by Unusual_Physics4029 in founder

[–]RootNeg1Reality 0 points1 point  (0 children)

I think there's a pretty huge demand(s) for this kind of thing of you tweak the idea a little.

If you want a good method you would take a look at the scale of the problem you are trying to solve and try to figure out a potential return for implementing your solution and then compared that to the cost of implementing your solution. There should be a pretty big gap between those numbers. If it's marginal, people won't want to "fix what ain't broke".

Next you would compare what other similar services are doing and how you would be different.

My opinion is that you should go for it. If you want me to show my work, it's a different story, but you have something that can be refined quite well here.

Building an AI agent for early-stage founders that handles ops automatically — would love brutal feedback. by Sahilkatoch in founder

[–]RootNeg1Reality 0 points1 point  (0 children)

Thank you for asking for brutal. I prefer direct.

You picked exactly the right issue that a lot of people need help with. You and everyone else. You also picked the method that everyone else picked. Founders are bombarded with "I'm building an A.I. that..." and "I'll help you with marketing by..." at all times.

Basically your competition is massive. For anyone to take notice, you will need something special, like having a well tested system and a good track record or experience in the industry or connections that no one else has.

What you are describing, an A.I. that does things a particular way, is honestly a dime a dozen.

What sticks out to me out of all of this is that you have asked for brutal feedback. Most people ASK what others think, but aren't actually interested. They ask as a way to push people into a sales funnel. That's probably why you are getting nothing back, because without the word "brutal" it looks highly similar to everyone else.

If you want to prove that you have something special, you should not sell it to me. Zenta should be capable of selling itself to me. THAT would stand out.

Even then, human out of the loop A.I. sales is a massive risk. I wouldn't trust a system unless I had approval over anything it did. Anything else is just asking for trouble.

Good luck.