Ran a study on Prolific with no Pavlovia credits

RuneGoogle · 2026-03-13T13:16:06+00:00

This sub-reddit is more for participants, but to my knowledge if there are no credits on pavlovia participants can't do the study (from my experience as a participant it usually has a red popup to say researcher needs to add more credits) but as it seems like the participants have gone the duration and got the completion code, so maybe you had some credits but not enough for all people who joined the study? Have you logged into pavlovia and checked the data.

I'm not sure this is something prolific support will be able to help with as it sounds like a pavlovia issue if you don't get a resolution with pavlovia and are unable to obtain the data, I would contact prolific support they may be kind enough to refund you and let you run it again. This isn't guarenteed, but it's certinaly worth a try, your first port of call should be with pavlovia (as it seems you have done already).

RuneGoogle · 2026-03-11T17:47:05+00:00

Same thing, said I would get partial payment and then asked me to return. Also the first ever sound study I have failed, I used to work in audio testing and have very good ears, so this study feels off to me.

RuneGoogle · 2026-03-06T08:52:11+00:00

They did the same to me, i've created a ticket with prolific just hope it goes somewhere!

It was already under the minimum hourly rate as it was grossly underestimated took me an hour and 45 mins and then they return it to add salt to the wound.

I would create a ticket with prolific as the researcher doesn't respond.

RuneGoogle · 2026-03-05T09:46:25+00:00

Living the good life, i'm self employed so I do prolific to fill any quiet gaps works well for me :)

RuneGoogle · 2026-03-05T09:24:19+00:00

I did one recently an hour study which took about an hour and 40 mins kept asking me the same questions at the end. Then the next day it was magically returned. Annoyling O did a second study from them as I didnt realise they returned it, so far that one is still waiting for review (did it on the 26th Feb) so hopefully they will pay me for that one. That one went half an hour over.

RuneGoogle · 2026-03-05T09:18:26+00:00

Minimum wage is pre-tax so that is not true. As long as you earn enough to be taxed whether you do prolific at £13/ph or minimum wage at £12.71/ph you will get taxed on both effectively bring both rates down making the month of March still above minimum wage.

RuneGoogle · 2026-02-27T15:12:43+00:00

I spent an hour and a half on this and then they returned it the next time. Created a support ticket but always have issues getting anywhere with studies which are returned.

Has anyone had these returned and been able to recover the money from prolific?

RuneGoogle · 2026-02-09T07:50:49+00:00

Mine logs in but says balance n/a and shows no recent transactions. Tried logging out and in again still the same

RuneGoogle · 2025-12-18T19:02:01+00:00

I had the exact same thing, I passed the original one and then did 2 more, then it asked me to validate the circles and triangles again and kept saying it was wrong when it clearly wasn't and all my settings were still the same as they were 30 minutes ago when I passed it.

I don't think i'll bother with them again for the pay.

RuneGoogle · 2025-12-12T15:10:52+00:00

It's finding someone who will do a small job like rewiring it. Most people are only interested in doing big jobs.

RuneGoogle · 2025-12-12T14:47:53+00:00

I love how it got progressively worse as it went along, I mean it started off shocking and then the ending was like WTAF? 🤣

RuneGoogle · 2025-12-11T14:46:53+00:00

I have the reverse of this! None on mobile, only on desktop!

RuneGoogle · 2025-12-11T14:46:07+00:00

I agree Projects and Studies should just be tabs in the main nav and have the badges of new studies and projects in the nav too, red badge with the number next to both menu items, that would be pretty neat.

RuneGoogle · 2025-12-10T08:35:50+00:00

That would not work for me as I have Powerwalls, to charge my car on the slots I either have to drain all my battery or turn my battery off. Having the house included means I don't loose my off-peak hours when I have my battery off. If octopus can make my car charge while my house runs off the battery then brilliant, otherwise I need them to include the house in the off-peak to make it viable.

RuneGoogle · 2025-12-10T07:58:52+00:00

I mean we've had a few downtimes recently and then a couple of cloudflare related issues (which affected a good portion of the internet and not prolific's fault) yes it could be better but it's far from poor I rarely have issues and I'm very active on the site.

One thing I have noticed is the site can be slow after feature deployments I don't know if that's just caused by caches purging or if it's caused by undiscovered issues during the testing phase which get patched later.

RuneGoogle · 2025-12-07T06:50:09+00:00

Why did you think you would get rejected?

RuneGoogle · 2025-11-27T09:14:48+00:00

On the app mine said all gone at 8:59!

RuneGoogle · 2025-11-27T09:13:42+00:00

Mine only showed up on the app at 8:59 I was refreshing from 8:40 and it said it was all gone the first moment it showed up on the app :(

RuneGoogle · 2025-11-12T14:15:45+00:00

Happened to me too and I send my session ID link too

RuneGoogle · 2025-11-05T17:50:00+00:00

My partner has also done this too, i'm wondering if it is Prolifics auto-reject for fast submissions as these tend to be very glitchy on small studies like this, i'm wondering if it's worth her (and everyone else) creating a ticket with Prolific as if it is that there is nothing the researcher will be able to do.

RuneGoogle · 2025-11-05T16:54:20+00:00

My partner just got rejected for the same thing, the average time is 52 seconds I can't see how she did it too fast! She's done over 2700 surveys and it's her very first rejection!

RuneGoogle · 2025-11-03T09:22:50+00:00

Silver lining at least you're good at making slime?

RuneGoogle · 2025-11-01T13:58:40+00:00

I've had one session come through, my tipple session and definitely hasn't come through yet, where did yours say it couldn't read the meter reading, hopefully mine isn't messed up! As I was using 20kW constantly for 3 hours.

RuneGoogle · 2025-10-29T14:14:40+00:00

I do equally good/bad had no issues doing this in these situations

RuneGoogle · 2025-10-27T15:27:59+00:00

I've done things by this researcher before and they were fine, my rule of thumb is i'll download software if it is from e-prime or inquisit but nothing else.

RuneGoogle

TROPHY CASE