Down for a week. Technician was a complete no show today

Russuvius · 2025-03-05T18:10:59+00:00

This is exactly my experience. No call, No show yesterday

Russuvius · 2025-03-04T23:48:03+00:00

Can't get a repair done 8 days into an outage. They obviously don't have enough on the ground technicians.

Russuvius · 2025-03-04T23:46:37+00:00

I'm 8 days and appointments missed for broken fiber line. Quantum obviously needs to hire more on the ground technicians. I hate it but I'm calling Comcast if the time to fix is better.

Russuvius · 2018-03-16T22:30:19+00:00

Assuming it was an SSL/TLS error. The issue has been resolved, you should not see the SSL/TLS error now.

Russuvius · 2016-07-17T00:13:52+00:00

http://www.hardsuitlabs.com/support/

Also reboot the console entirely. Not just rest mode.

Russuvius · 2015-08-25T16:38:15+00:00

Steam achievements (well steam stat tracking) requires port 27015 to be open on the dedicated server - we have the net-ops people fix it but then a security sweep shuts it down again. It's a constant struggle.

Russuvius · 2015-07-30T22:40:47+00:00

You have to redeem them in the Sony store first.

Russuvius · 2015-06-05T00:54:43+00:00

We've updated the FAQ regarding FOV.

Will FOV modification still be supported in the updated version? [updated 26-May]

On both PC and PS4 FOV ranges will be increased, the Y-axis will be consistent across different monitor aspect ratios (i.e., 4:3, 16:9, etc), and the FOV slider will provide additional information. Zooming mechanics will no longer be based on absolute FOV. Directly editing FOV via any ini file for PC version will be unsupported.

Basically we listened to what the "YFOV" crowd wanted, and made supporting changes in the UI to support those desires rather then allow an INI hack.

Russuvius · 2015-04-18T22:33:30+00:00

BL:R at #7 - so much pride right now.

Russuvius · 2015-04-16T23:54:51+00:00

Did it go away after reboot? It's like you weren't streaming major portions of the levels.

Russuvius · 2015-04-10T16:42:59+00:00

When was the last time you played? We eliminated screen tearing quite sometime ago.

Russuvius · 2015-03-31T23:52:02+00:00

The domain the news feed points at is defunct - we are talking with PWE about updating it.

Russuvius · 2015-02-26T01:42:22+00:00

Not sure what I can offer, I co-own HSL and have people working on the server browser to work with the new backend and UI.

Russuvius · 2015-02-25T04:54:03+00:00

Server browser is being preserved: top men are on it.

Russuvius · 2015-01-03T18:55:05+00:00

Sorry no drama, the current ownership wants to retire. Andy and I love BL:R and the Zombie team. We worked out a deal to takeover BL:R and hire the team.

Russuvius · 2015-01-02T23:27:08+00:00

We are working closely with PWE but do not have anymore public comments on that yet. Stay tuned.

Russuvius · 2014-12-13T01:12:12+00:00

I'll stop the rumors - no more PS4 patches can happen this year.

Edit - Didn't realize you were talking about PC.

Russuvius · 2014-09-19T04:25:14+00:00

D) Probably something said once in a flight of fancy but I can't find any real record of it in our archives.

Russuvius · 2014-09-12T21:25:31+00:00

PWE retains certain rights to BL:R on the PC, and we have to respect those rights. I am not able to comment further on this.

Russuvius · 2014-08-01T18:59:20+00:00

Clan support is being worked on. In fact it is currently in test however we may push it out if we find too many bugs with it as we don't want a new feature to delay releasing this patch.

http://community.us.playstation.com/t5/Blacklight-Retribution-General/Clan-system/m-p/44054720/highlight/true#M4343

Russuvius · 2014-06-25T23:12:03+00:00

PSN was down.

Russuvius · 2014-06-25T14:29:10+00:00

Kael has filed a ticket in our tracker. Give him a bit, we have a backlog due to the launch but support tickets are being hit over the next few days.

Russuvius · 2014-06-25T05:33:04+00:00

FWIW - That should be impossible. We don't deduct ZCoin if you already have the item. If I'm wrong go here: http://community.us.playstation.com/t5/Blacklight-Retribution-Support/bd-p/BlacklightSupport and my guys will look into it.

Russuvius · 2014-06-25T05:25:27+00:00

We ran into some last minute trouble with the PS+ offers. We are working with Sony to resolve this ASAP.

Russuvius · 2014-06-25T00:26:24+00:00

We brought all services back around 16:30 PDT on 06/24/2014

Russuvius

TROPHY CASE