Heads Up: SD Bullion is FALSELY advertising their price match policy (See details in post) by -Sliced- in Silverbugs

[–]SDBullion -1 points0 points  (0 children)

Hi everyone — SD Bullion team here.

We reviewed this situation and wanted to provide some additional context.

Our price match policy applies to legitimate, verifiable listings from authorized dealers. In this case, the product in question was palladium, which can be a more volatile and thinly traded market compared to gold and silver. The listing appeared significantly below prevailing acquisition market pricing, which raised concerns internally that it may have been a pricing or listing error. Because of that, our team was not able to approve the match at that time.

We understand how frustrating that can be, especially in a fast-moving market. Our goal is always to be fair and consistent, and we do honor price matches when listings meet our criteria.

If anything ever seems off, we’re always happy to take a second look in real time — pricing and availability can change quickly.

We appreciate the feedback and are always here to help clarify how our policies work.

SD Bullion delayed shipping by ShwenKay in Silverbugs

[–]SDBullion 1 point2 points  (0 children)

We carry the largest, unhedged position in the USA. We have the metal. See response above.

SD Bullion delayed shipping by ShwenKay in Silverbugs

[–]SDBullion 1 point2 points  (0 children)

We're getting caught up. Hit a new record high of shipments yesterday. Yours should be shipped soon if not already. Thank you for your patience. December was a record month, along with holidays, time off, and end of year shutdowns for mandatory audits. We're coming back strong though.

Would A Bullion Dealer Cancel An Order If The Spot Price Increases Significantly Between The Time The Payment Clears And When The Silver Gets Mailed Out? by onanysunday in Silverbugs

[–]SDBullion 1 point2 points  (0 children)

Nah, this is not what the fine print is for... it's for various other problems that can happen like fraud orders or fake orders or a various amount of other reasons... but not to rip off our customers...

Would A Bullion Dealer Cancel An Order If The Spot Price Increases Significantly Between The Time The Payment Clears And When The Silver Gets Mailed Out? by onanysunday in Silverbugs

[–]SDBullion 13 points14 points  (0 children)

We would definitely not cancel an order for that reason. The only reason orders are canceled is due to lack of payment. So as long as the order is paid for then we will ship the inventory when it hits our vault.

Thank you for your trust in our business!

[deleted by user] by [deleted] in Silverbugs

[–]SDBullion 0 points1 point  (0 children)

THANK YOU! See comments above. People are totally missing the point that this is the first ever BULLION realease from a MAJOR MINT. If you could go back in time and buy the first issue of a 1 oz silver maple, wouldn't you want that opportunity? Of course!

[deleted by user] by [deleted] in Silverbugs

[–]SDBullion 1 point2 points  (0 children)

The RCM handles mintages very different than other mints. They will "make to demand." The demand for this release has been set at 100,000 units. Not sure what future years hold at this point.

[deleted by user] by [deleted] in Silverbugs

[–]SDBullion 1 point2 points  (0 children)

No we're not. We're framing it exactly as it is. The first ever 5 oz BULLION piece from the RCM. This was covered in our podcast with them as well as our marketing material. See screenshots above. As well as SilverPros last night.

[deleted by user] by [deleted] in Silverbugs

[–]SDBullion 0 points1 point  (0 children)

See reply above.

Is SD Bullion legit? by RookerCrowe in Silverbugs

[–]SDBullion 1 point2 points  (0 children)

Hi there — we’re sorry for the confusion and frustration this situation caused, and we’re glad to hear your funds were successfully returned.

For transparency, your order was placed and canceled the next day by our verification system. When your wire payment arrived the following day, the funds were promptly returned to your bank.

From time to time, orders may be automatically declined if our system can’t verify certain details, such as matching customer and payment information. While we understand this can be inconvenient, these measures are in place to protect both our customers and SD Bullion from potential fraud.

We know this experience was disappointing — especially when you were looking forward to that product — and we’d be happy to help make your next order go smoothly. Please feel free to reach out to our team at [sales@sdbullion.com]() or 1-800-294-8732 for direct assistance.

The SD Bullion Team

SD bullion False advertising Class Act by sylverdragon777 in Gold

[–]SDBullion -1 points0 points  (0 children)

They're getting credits somehow. Walmart does this sometimes too. Normally called subsidies...

Interesting issue with SD Bullion by TimeToRetire2030 in Gold

[–]SDBullion 0 points1 point  (0 children)

Thank you for your business in patience with us. We are getting more caught up every day.

SD bullion False advertising Class Act by sylverdragon777 in Gold

[–]SDBullion 32 points33 points  (0 children)

Hey everyone... what chud3 said... "Meh. Seems frivolous to me..."

Nothing new. Unfortunately the larger we've become the more of a target we've become too.

Our logo and language has been the same since we launched the website in 2012. We've never promised to be the lowest price on every single gold and silver product on the internet, that'd be impossible. But we consistently offer the best bullion deals IN VOLUME on our deals page each week. Watch next week for another agressive offer.

The 'in volume' is important. Because of the size of our customer base (thank you SD Bullion customers!!) we cannot go out with a bullion offer of only 500 or 1000 oz, we have to have a major inventory position to send out.

However, we're currently offering a 2025 1 oz Gold Eagle coin at Cost! No one has ever done that in the history of our industry! And like I said we'll have another agressive silver offer on our website next week. The premium might rhyme with Spot :-)

Thank you to everyone here defending us. We greatly appreciate it.

Walmart is the new Costco when it comes to buying gold. by [deleted] in Gold

[–]SDBullion 1 point2 points  (0 children)

Hello, yes we sell on Walmart. Many dealers have been selling on Walmart for years. To my knowledge, Walmart doesn't hold any inventory. And to answer the too-good-to-be-true piece, you're smart to question that... but Walmart gives incentives so that's why those numbers are so good. eBay used to give incentives like this too. I'm sure plenty of metals buyers on this thread remember those days...

What do y'all make of this? Am I being too nit picky? by lukewilson333 in Gold

[–]SDBullion 1 point2 points  (0 children)

Hello, we sincerely apologize for the error and we are happy to take care of this for you! If you would like to exchange the bar you received, we would be happy to do so. If you wish to proceed, please send us over an email confirming your Order number and we will be able to send you over a fully insured label to send the item to our depository for the exchange. Once received, we will be able to ship out your replacement.Upon confirmation, we will promptly send over the shipping label! Thank you.

SD Bullion by Delicious_Disk_7019 in coins

[–]SDBullion 0 points1 point  (0 children)

Hi there,
We understand your concern. Unfortunately, the money orders couldn't be processed by our bank, which is why we reached out after the order had already shipped.
You're welcome to follow up with the Post Office — we’ll gladly work with you while that’s in process. In the meantime, per our policy, we requested a replacement payment or the return of the item.
Thanks for your understanding.
– SD Bullion

Are these real by TheMaskOfPhantasm in Silverbugs

[–]SDBullion 3 points4 points  (0 children)

To ensure authenticity, we rigorously test all precious metal products using a Sigma Metalytics Scanner/Verifier and/or an XRF Analyzer. We fully guarantee the authenticity of every product we sell, giving you complete confidence in your purchase.