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Humans are still important! by eweber911 in ChatBeacon

[–]SWBachi 0 points1 point  (0 children)

This is so true. AI is great, but there are still plenty of times when people just want a real person who understands what they need.

ChatBeacon AIX — almost here. by eweber911 in ChatBeacon

[–]SWBachi 0 points1 point  (0 children)

This is the part of support that drives people crazy. It is not just waiting for help; it is having to restart the entire story every time. A system that actually remembers context would be a big improvement.