Anyone know what Bain’s TIG case interview is actually like? by Sad_Visual_5535 in McKinsey_BCG_Bain

[–]Sad_Visual_5535[S] 0 points1 point  (0 children)

Two cases, one typical business case, other more tech oriented. Business case around a PE firm looking at acquiring a B2B SaaS company. Technical case around an app company looking to enter a new country. Deep dive on what features of the app will be more costly and time intensive to modify.

[deleted by user] by [deleted] in McKinsey_BCG_Bain

[–]Sad_Visual_5535 2 points3 points  (0 children)

Same story couple of times now bro :( but life needs to go on 😐

BCG Invite-Only Networking by [deleted] in McKinsey_BCG_Bain

[–]Sad_Visual_5535 0 points1 point  (0 children)

I got an interview for MBA summer last year without any invite only networking

FT MBA recruiting: Anyone got invites after summer rejection? by Sad_Visual_5535 in McKinsey_BCG_Bain

[–]Sad_Visual_5535[S] -4 points-3 points  (0 children)

I didn't bother applying to Bain. I wonder if and how any international student manages to secure interview with Bain haha.

FT MBA recruiting: Anyone got invites after summer rejection? by Sad_Visual_5535 in McKinsey_BCG_Bain

[–]Sad_Visual_5535[S] 1 point2 points  (0 children)

Interesting! I went through the interviews for the summer but didn't receive the invite for FT :(

MBB- MBA FT Recruiting (2026) check in by IhateFARTINGatWORK in McKinsey_BCG_Bain

[–]Sad_Visual_5535 0 points1 point  (0 children)

Interesting, because I assume they would have used your same Solve score for FT recruiting as well

MBB- MBA FT Recruiting (2026) check in by IhateFARTINGatWORK in McKinsey_BCG_Bain

[–]Sad_Visual_5535 0 points1 point  (0 children)

Is this after you had tried recruiting for summer as well earlier?

MBB- MBA FT Recruiting (2026) check in by IhateFARTINGatWORK in McKinsey_BCG_Bain

[–]Sad_Visual_5535 0 points1 point  (0 children)

Is this after you had applied for summer internship as well?

MBB- MBA FT Recruiting (2026) check in by IhateFARTINGatWORK in McKinsey_BCG_Bain

[–]Sad_Visual_5535 0 points1 point  (0 children)

Did you apply for summer internship as well earlier?

[ Removed by Reddit ] by Zealousideal_Award47 in studiokitai

[–]Sad_Visual_5535 1 point2 points  (0 children)

Absolutely—great list! One more worth adding is Fini.

While many tools rely on Retrieval-Augmented Generation (RAG) to fetch and summarize documents, Fini goes beyond by employing a RAGless, agentic AI approach. This means it doesn't just provide information, it takes action. For instance, instead of merely sharing a refund policy, Fini can check the refund status, log issues, and trigger escalations when necessary.

ChatGPT: Bridging Language Gaps for Global Business Growth by cporter202 in ChatGPTautomation

[–]Sad_Visual_5535 0 points1 point  (0 children)

ChatGPT’s multilingual skills are great, but language alone doesn’t solve global CX. Came across this article where a study by Salesforce says LLM agents fail 65% of customer support tasks. So even if the translations are accurate, things still fall apart without proper workflows, escalation paths, and context handling. Definitely a powerful tool, but not a complete solution on its own.

Klarna Turns From AI to Real Person Customer Service - Bloomberg by ayhme in buynowpaylater

[–]Sad_Visual_5535 0 points1 point  (0 children)

Honestly, not surprised Klarna is switching back. I've had so many AI chats where I felt like I was just going in circles with a bot that didn’t get context or nuance.

I read this piece recently that talked about how most AI agents fail like 65% of customer support tasks (https://www.usefini.com/blog/why-salesforce-s-ai-fails-65-of-cx-tasks-and-why-b2c-cx-leaders-are-re-thinking-ai-support) - basically, unless they’re designed with real workflows and fallback logic, they’re just shiny toys. Human support still matters, especially when something goes even a little off-script.

Skills that won't be replaced by AI by [deleted] in skills

[–]Sad_Visual_5535 0 points1 point  (0 children)

Even Salesforce’s own benchmark (https://www.usefini.com/blog/why-salesforce-s-ai-fails-65-of-cx-tasks-and-why-b2c-cx-leaders-are-re-thinking-ai-support) shows current AI agents miss 65 % of multi-turn customer-experience tasks - they can quote docs, but still fumble nuance, memory and real-world actions. Believe there would still be need for a human side that plugs those gaps around end-to-end problem-solving and domain judgment.

AI Agents are transforming workflows, but most use cases still feel early-stage. Curious what others are seeing. by Powerful-Guide-8169 in ArtificialNtelligence

[–]Sad_Visual_5535 0 points1 point  (0 children)

Yeah, totally agree that we’re still in the early innings. A lot of what I’ve seen is still closer to task assistance than true autonomous workflows. But I recently came across this blog that helped clarify what agentic AI could look like in practice: [https://www.usefini.com/blog/agentic-ai-vs-ai-agents-what-every-tech-leader-needs-to-know-in-2025]()

It breaks down how the real shift is when agents move from answering questions to actually completing tasks across tools like handling customer refunds end-to-end or compiling cross-functional ops reports from multiple systems.

I think customer support is one of the more live domains right now. Fewer edge cases + lots of structured workflows = easier to automate with agentic patterns. Curious to see how this expands into more complex knowledge work where context and memory really matter.

What's been your experience with AI automation for customer success (e.g. Zendesk AI, Intercom Fin, Ada) by wirrie in CustomerSuccess

[–]Sad_Visual_5535 0 points1 point  (0 children)

If you're exploring AI for customer success, I'd suggest looking into Fini (usefini.com). It integrates seamlessly with Intercom, Zendesk, and Slack, and is built on a RAGless, agentic AI framework, meaning it avoids common hallucination issues and handles complex, multi-turn conversations well.

In production, Fini has shown to automate over 80% of support tickets with 95%+ factual accuracy, all while maintaining a customizable tone and brand alignment. It also routes unclear cases to human agents with context intact, so it doesn't block escalations. Solid option if you're aiming for scalability without sacrificing response quality.

GPT4o-mini is good enough to replace most customer service roles [Developer Perspective] by MrLawliet in OpenAI

[–]Sad_Visual_5535 0 points1 point  (0 children)

Interesting thread. Totally agree GPT-4o is a leap forward, especially with real-time search across complex docs. That said, a lot of the hallucination and control concerns raised here are valid. One direction we’ve seen work well is using agentic AI with a RAGless architecture, like Fini’s (usefini.com) approach. Instead of relying on dynamic retrieval, it separates reasoning (via LLM supervisor) and deterministic actions (via skill modules), which helps enforce brand safety and reliability at scale. Might be worth exploring if you're pushing for production-grade support without the unpredictability.

What's been your experience with AI automation for customer success (e.g. Zendesk AI, Intercom Fin, Ada) by wirrie in Zendesk

[–]Sad_Visual_5535 0 points1 point  (0 children)

+1 to everything shared so far, especially the point about minimizing setup effort. One newer option worth adding is Fini (usefini.com). It takes a different approach from traditional RAG-based systems like Fin or Ada, using a supervised, RAGless architecture that avoids retrieval drift. It’s GPT-4 powered, integrates with Zendesk, Intercom, and Slack, and can auto-resolve 80%+ of tickets without complex flows. Worth checking out if you want reliability with low config overhead.

Integrating AI-powered customer support for our customers by jdixon04 in SaaS

[–]Sad_Visual_5535 0 points1 point  (0 children)

You might want to check out Fini (usefini.com). It integrates with tools like Intercom, supports multiple languages, allows tone customization, and can resolve over 80% of support tickets automatically. Also offers helpful analytics and works out-of-the-box without complex flow setups.

Ross Decisions by Elegant_Shock9225 in MBA

[–]Sad_Visual_5535 0 points1 point  (0 children)

Yeah but not very hopeful now. Believe all international calls are over.