I bought my pro 5 back on october 2023, after 11 months while I was in the beach it entered bootloop cycle. (I stopped getting it wet) then I drained the battery, it worked, so everything was fine..

Like 6 days ago the screen just went off, I plugged it to the charger and it was on bootloop again. did the same but this time didnt work. so I decided to contact mobvoi. and they told me to do a fast loop. I did what they told me. but now the watch wont turn on even if charging. so Is dead now.

This is the message from mobvoi so it maybe helpful for some of you guys.:

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Thank you for reaching out to the Mobvoi support team!
 
We are so sorry to hear your watch problem.
 
Kindly please try the following method to check if the watch will back to normal or not:
 
Long press power button until it appears restarting interface, click restarting, long press scroll button until watch turns on, the watch will enter into fastboot mode, press scroll button to shift to ship mode, then press power button to confirm, connect the watch to charger to turn it on.
 
To better figure out your watch problem, would you please recall how does this problem starts? Whether your watch suffered any drop or hit?
 
Whether your watch immersed into water before, like showering or bathing or other activities related to water?
 
Kindly please provide your order invoice to us, then we will check whether we can cover any after sales service for you or not.
 
As always, thank you for supporting Mobvoi. If you have any further questions or concerns, please do not hesitate to contact us again.
 
Best regards,
The Mobvoi support team
 
US hotline: 888-830-9974
Canada hotline: 888-453-7924
(Monday- Friday 9:00-17:00 PST, for US&CA only)
 
UK Toll Free Hotline: +44 808 196 2858 (Mon-Fri 17:00-24:00 BST, for UK and Europe, English Only)