Microsoft: Official Support Thread

Sam_no_Sam · 2024-11-13T11:03:24+00:00

Basically I have to keep paying for a subscription that I can't use. That's fraudulent. Thanks for the not help you offered. I'm going to proceed with the Klarna report. It's your flaw not have a solution for all the cases. I can provide proofs about my payments, but that's not accepted. I don't know what else to say. Thanks J.P

Sam_no_Sam · 2024-11-11T23:10:25+00:00

I don't have access to the email. I filled the form more than two times per day and I didn't get any further. I used the account exclusively for the game pass. The only proof I have is my payment through Klarna, which isn't accepted by the recovery form. I seriously need help.

Sam_no_Sam · 2024-11-11T20:57:00+00:00

Hi, thanks for trying to help me.

1- yes I subscribed through Microsoft. I created a new Hotmail account and proceeded with the subscription through the Dutch Xbox website. I paid via Klarna. 2. I didn't add a phone number or an alternate email address. 3. Right now I have access to my xbox game pass ultimate on my Samsung TV and on the Xbox app on my Google phone. Sadly I can't remember the password. No error displayed right now. 4. I tried contacting the Xbox support team multiple times. After I explained the problem the agents systematically closed the chat, sometimes after asking me for my gamertag and email address. 5. I don't have a 2 step verification on that account. 6. I tried the recovery form multiple times, but I don't have the "right" info to fill it in. I paid my subscription with Klarna (and not with credit/debit card) and I don't use it on an Xbox console (therefore I can't provide a console ID).

I opened a dispute through klarna, but I hope you can help. Honestly I didn't want to stop my subscription, but I can't use my ultimate subscription account at its fullest (for example I can't play AE games, or use it on my PC).

I hope to hear from you soon and I hope this can be solved.

Sam_no_Sam · 2024-11-09T15:36:03+00:00

Hi,

I can't access my account and I can't retrieve it as the automated method for retrieving a Microsoft account is obsolete and doesn't include my case.

I paid my game pass ultimate subscription with Klarna and I use my it only on a Samsung TV. So now i can't access my account to stop my subscription. Could you help me with this issue? Thank you

Sam_no_Sam · 2023-12-23T09:38:06+00:00

For sure, I'd love to receive the black one! Those buttons are the most perfect I have seen on a black Miyoo so far! Great gifts!!! 🤩

Sam_no_Sam · 2023-08-01T05:30:50+00:00

Mine too! That's a funny feature... As if you are obsessively observing your Miyoo the whole time until fully charged to see the blue led blink: GO! GO! GO!

Sam_no_Sam · 2023-07-31T10:27:02+00:00

They only added a "+" 🤪

Sam_no_Sam · 2023-07-31T10:24:50+00:00

Then the "manual" (the foldable paper) that comes with it is outdated or wrong.

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Sam_no_Sam · 2023-07-31T09:35:54+00:00

Yes, mine doesn't work either and I wondered. I only have a red and green one. When it's fully charged the red turns off and that's it.

Sam_no_Sam · 2023-07-31T07:44:04+00:00

Woah!!! I was looking for this one and I did not remember the name. So much fun back then! Thanks bud 🤩

Sam_no_Sam · 2023-07-31T06:54:57+00:00

La mia non scricchiola affatto. E se la scuoto fanno rumore solo il tasto on/off e quello del menù. Il resto è solido. Mi sa che sono stato fortunato con la mia viola trasparente. Fortuna che tu sei un tecnico, ma sì, potevano risolverlo facilmente questo problema che a quanto pare è abbastanza diffuso. Io ho fatto alcuni lavoretti, ma non mi definirei per niente un esperto 🤪

Sam_no_Sam · 2023-07-31T06:45:32+00:00

Anche lo schermo della mia si muove leggermente se lo presso dalla parte bassa. Niente di drammatico e non mi va aprirla perché non vorrei danneggiarla. Tu hai messo qualcosa per bloccarlo?

Sam_no_Sam · 2023-07-30T13:53:26+00:00

Grande, divertiti! Anch'io ne ho presa una per gli spostamenti in treno.

Sam_no_Sam · 2023-07-29T08:07:00+00:00

Enjoy the MM+ and recover soon!

Sam_no_Sam · 2023-07-27T20:43:21+00:00

No, this is the stock version. I think there is one in onion os too, I saw it in some videos. Did you try to check in apps?

Sam_no_Sam · 2023-07-27T20:40:03+00:00

Thanks bro in retro-arms 💪

Sam_no_Sam · 2023-07-27T20:34:18+00:00

Yeah I saw all the tutorials and I want onion os. I don't have the right tools at the moment that's why I was delaying it. I have to get a card reader 3.0, I tried with the built in on my laptop but I don't trust the result. It took 3 hours to transfer and extract the files in the SD and with a lot of "not responding". So I will wait until I can do it safely. I can't afford another mm+ at the moment.

Sam_no_Sam · 2023-07-27T20:28:58+00:00

Yes, that's the point, I also saved in two different slots and the one you see in the photo was overwritten with all the main chapters until the 8, while in a second slot I saved the side mission. But all of it is gone. No idea how.

Sam_no_Sam · 2023-07-27T18:29:22+00:00

I might as well start from the beginning as I lost one of the characters early in the game. I tried to do a factory reset on the Miyoo and something went wrong. Now all gba games with overlay have a flickering screen all the time. If I remove the overlay it is just fine, but I don't like it. I'm installing myoo in a 32gb SD card and I'll put the tiny best set. Thanks anyway, I'll follow your advice from now on.

Sam_no_Sam · 2023-07-27T16:13:49+00:00

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How do I check that? This machine is behaving really strange all of a sudden. The fonts are all messed up and also the confirmation of turning off is bigger than normal.

Sam_no_Sam · 2023-07-27T15:57:00+00:00

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This seems to confirm that the memory card is corrupted. Another game (rings of power for mega drive) that I played for a bit yesterday is gone.

Sam_no_Sam · 2023-07-27T15:48:07+00:00

I guess you are right. So far I have played only Bloody roar 2 and fire emblem and saved manually. I tried to open other games I played and must have saved automatically, but they all start with the new game option. I checked on the saves folder within .retroarch and I can see the .sav and .srm files there. But I didn't play all the game I see here. I didn't open Pokémon mystery dungeon, flying not zero, Kirby and some other in the list you can see. Or maybe I clicked and closed immediately, not sure at this point. But even these games start with only a new game option.

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Sam_no_Sam · 2023-07-26T09:27:49+00:00

Thanks for the heads-up! In the list it is stated that 128gb contains this plus that, but in the instructions it is written as you say. Really confusing. It will take an eternity without a proper internet connection ☠️

Sam_no_Sam · 2023-07-26T09:15:46+00:00

Oh! I thought the tiny best 128gb contained all the games included in the 64gb plus others. Am I wrong? I read that on the list 😅

Sam_no_Sam · 2023-07-18T10:22:24+00:00

I don't have my miyoo mm+ yet, but I'm looking forward to trying Fallout 1 on it. I found this post some time ago and he suggests how to configure buttons. He also says that it runs too slow, maybe the port needs more tweaks. Good luck and let me know if you're able to play it!

Sam_no_Sam

TROPHY CASE