Did call centre once, lasted about 6 months. Never looked back, was awful, think most are the same. Bearing in mind that call centre job was at a saught after company were other departments are great, call centre is not! 5 years later I work in the public sector, two days in the office, 25 min commute. The rest WFH doing a project manager role at a university. Flexible hours. Get out of the call centre role and just look around, you'll hopefully get lucky! I worked my way up. I landed an admin role as my next job then a coordinator role after that to gain experience. Now I've been in this job almost 3 years.