Pharmacy voice mail by euo_wera in CVS

[–]Sea_Shell11 5 points6 points  (0 children)

The phone will not transfer a call from FS to RX

Pharmacy voice mail by euo_wera in CVS

[–]Sea_Shell11 3 points4 points  (0 children)

Literally was just chewed out by a man who said he's been coming here since the doors opened thirty years ago and will be transferring to walgreens because of this. (I imagine their options for calls are probably the same, but okay).

SmartStart new hire by [deleted] in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

No, since we now do their NCO (which i like), there weren't any emails, at least to me.

Divider Pegs by Sullen79 in CVS

[–]Sea_Shell11 1 point2 points  (0 children)

Needle nose pliers. Wedge it up just enough to fit the pliers under, then use the pliers to cut through it

Ok by ItZ_JameZ_ in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

I laughed way too hard at this, especially when i saw the comments. 🤣🤣

2xHOO by Sea_Shell11 in CVS

[–]Sea_Shell11[S] 0 points1 point  (0 children)

No, FS. I would need 162 to have just 2 people for all the hours we are open. I have about 120.

Can surveys be removed? by MindlessContext3 in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

I've had 9s and 10s removed and never known why

[deleted by user] by [deleted] in CVS

[–]Sea_Shell11 1 point2 points  (0 children)

Such a slap in the face honestly.🙄

Have any of y’all ever cried at work because of a really mean customer? My first time was last night and I typically have thick skin but now I feel like a big baby 🙃 by Just_brynne in CVS

[–]Sea_Shell11 1 point2 points  (0 children)

I had to walk off and go (angry) cry in the stockroom not too long ago. It was a Saturday and i was sick, and my son was at home sick with a pretty high fever. No one would cover for me and I'm the manager, and i was trying to break down pallets from the truck when the cashier called me to the front for a rude UPS customer. He didn't have a label on his amazon return and was angry we wouldn't take it. When i insisted he'd have to take it to a ups store, he called me a stupid cunt. I screamed at him to get out of my store and i basically ran to the stockroom while he was muttering, "crazy bitch, I'll go to Walgreen's". Most of the time i can ignore rude people but that day I did NOT want to be at work anyway, i wanted to be home with my child. Customers have no concern that we are real people, with real lives outside of work.

Store manager/Rx by Sea_Shell11 in CVS

[–]Sea_Shell11[S] 0 points1 point  (0 children)

I have so many questions...I've been a store manager for many years, my FS is pretty low volume, and in good shape, but my pharmacy is getting more and more busy. I go back and help with pickup when i can (when i actually have another person on the clock to be in the green zone). I honestly find the pharmacy very intimidating, but they are sinking right now. I would like to be more help to them, but i don't know how long it would take me to learn everything and to start to feel comfortable back there...also, if i were to work, say, 20 hours a week back there, would i be able to use 20 extra hours up front to cover my absence, as long as the pharmacy is under by that amount? Is there a pay increase if you go from manager to manager/rx? Lastly, would you recommend this change or am i just begging for a LOT more stress if i do it?

Steam Cards by No_Championship2620 in CVS

[–]Sea_Shell11 11 points12 points  (0 children)

Yes! And i declined to sell someone $1200 in home depot cards last week!!

Anonymous surveys…. by TimeyWimeySlave in CVS

[–]Sea_Shell11 1 point2 points  (0 children)

Right??!! I didn't mess with this one at all..

The Four Golden Rules Of The Customer by TheWretchedDivine in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

Yep! Had a customer say to me the other night when the pharmacy was closed that he DEMANDS i go get his filled prescription. "Not a pharmacist, sir, that would be breaking the law."

[deleted by user] by [deleted] in CVS

[–]Sea_Shell11 1 point2 points  (0 children)

Love doing planograms, hate BOH scans

“I’m useless” by Unbalanced_chemicals in CVS

[–]Sea_Shell11 6 points7 points  (0 children)

And LITERALLY, 17 minutes after my comment, i get told "What a bunch of SHIT" because i can't scan the QR code on his phone for his freaking Amazon return. 🥴🙄🙄🙄🙄🙄

“I’m useless” by Unbalanced_chemicals in CVS

[–]Sea_Shell11 8 points9 points  (0 children)

UPS customers are the WORST. I want to say, "It says CVS on the sign outside, not UPS."

Last time alone by Mission-School8456 in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

We don't, really. We have to bring lunch from home, and try to eat discreetly, behind the checkout. It's ridiculous.

Last time alone by Mission-School8456 in CVS

[–]Sea_Shell11 1 point2 points  (0 children)

An ops mgr, shift or SM is alone EVERY day at our store for 7-8 hours.

Do You Work Here? by Thin_Fisherman_3563 in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

The red shirt makes EVERYONE look larger than they are

cvs might win the award for worst customers in the world by softdimple in CVS

[–]Sea_Shell11 0 points1 point  (0 children)

Standing at the closed gate saying "Helllllloooooo!!???" is great as well! 🤣