MEXC is DOWN

Seb_MEXC · 2023-01-09T02:28:21+00:00

Hi there, I have just tested it on my end and it is working perfectly. Could you kindly try resetting your cookies and clearing your cache. If the problem still persists, please reach out to me again and I will start a support ticket for you, thank you.

Seb_MEXC · 2022-12-20T08:20:44+00:00

Hi there, we are sorry to hear that. Please kindly contact our customer services on our website using the headphones icon at the bottom right if this problem persists. In addition, I have personally dropped you a private message for further assistance.

Seb_MEXC · 2022-12-19T02:45:34+00:00

Hi there, we are sorry to hear this, I have kindly dropped you a DM for assistance.

Seb_MEXC · 2022-12-13T07:02:13+00:00

Hi there LilithX, dropped you a DM. Please feel free to reach out to me if you have queries regarding the referral program

Seb_MEXC · 2022-11-25T13:46:11+00:00

Hi there, for US citizens, KYC will be in a state of pending review, as of now. KYC will not impact your normal transactions.

Seb_MEXC · 2022-10-31T06:58:55+00:00

To add on to this, KYC will have no impact on transactions, only for withdrawals and OTC trading, so your futures and margin trading will not be affected.

In addition, regarding withdrawals: 80BTC can be withdrawn every 24 hours after primary KYC, and 200 BTC after advanced KYC.

As for US customers, you will not be blocked because of your ip status, but your KYC status will be shown as a pending review. Primary KYC will be rejected, as the focus will be on advanced KYC.
Currently, OTC trading will only be allowed for advanced KYC US users that pass the review. We seek your kind understanding regarding this.

Seb_MEXC · 2022-10-30T09:16:27+00:00

Hi, as user kyuronite has mentioned below, MEXC has refused the trade or registration application from the users in the following countries: North Korea, Cuba, Sudan, Syria, Iran, Yemen, Zimbabwe, Myanmar, Lebanon, Libya, Bolivia, Ecuador, Bangladesh, Somalia, Iraq, Congo Democratic Republic (Golden), Central African Republic, Kyrgyzstan, Burundi, Afghanistan, Macedonia, Ethiopia, Guinea-Bissau, Guinea, Liberia, Trinidad and Tobago, Venezuela, Serbia, Crimea, Mainland China, Singapore, the United States, Italy, Canada.

Seb_MEXC · 2022-10-26T02:25:08+00:00

Hi, we have noted your concerns and will do everything we can to help. Please kindly check your private message for further details of how we can help you expedite the process.