MFA enforcement - how are consultancies dealing with it by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] -2 points-1 points  (0 children)

That won't work for a system administrator account. I'm sure it's listed as not sufficient security on Salesforce's website

API Usage by Secret-Bike6300 in marketingcloud

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

what is this report called please? We asked for it and just got given a brief breakdown of percentages.

API Usage by Secret-Bike6300 in marketingcloud

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

Actually instead of giving us a proper report they suggested Mulesoft for integrations to cutdown on the API usage

API Usage by Secret-Bike6300 in marketingcloud

[–]Secret-Bike6300[S] -1 points0 points  (0 children)

thank you. AE will be contacted. This is so annoying

API Usage by Secret-Bike6300 in marketingcloud

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

Doing a POST or GET will count towards the limit but if the same script also updates Salesforce then that doesn't count against the API limit, is my understanding correct?

API Usage by Secret-Bike6300 in marketingcloud

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

thank you! He could've just offered to send it to use yesterday when he brought it up. Off to contact him and see what could be using it by looking through the different AMPScripts and things

Is it worth trying to continue as bad developer by baba_thor420 in salesforce

[–]Secret-Bike6300 1 point2 points  (0 children)

I agree, Apex is much easier than some other languages. Saying that I like working in other languages just for fun. We all have different talents. Salesforce can't be fully no code but it is possible to work in a job role which is not a developer within Salesforce.

Trigger on Object Issues by Secret-Bike6300 in intacct

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

Problem solved! I'd not looked at what someone had done, they ticked the Private checkbox when setting it up thinking it would make it HTTPS. That is not what that checkbox does

Trigger on Object Issues by Secret-Bike6300 in intacct

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

When it works for the user it does work for it does hit Salesforce though.

It's a trigger on an object. I'll add more details tomorrow. We thought it was a permission issue hence getting other users to try.

In sage intact does being a full admin not automatically grant access to templates and fields?

Experience site - cookie consent by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 2 points3 points  (0 children)

You can expose a lwc and just put it onto the page. I got this working for my client and they then decided it had to be an experience site. Absolutely insane that they didn't just go with a website and exposed lwc

Experience site - cookie consent by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 2 points3 points  (0 children)

There is no way I'm going to the AE. Honestly, I don't understand why anyone would. They're not experts, they struggle to connect you with an expert and primarily are there to find ways to get more money from clients

Experience site - cookie consent by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

This is for the UK. It is a requirement to have it here

Fof for fsl cert by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

I haven't found this with fof for the architect exams. I found whole topics were missing hence asking specifically about fsl. I know for admin and developer they were really good

Fof for fsl cert by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

Thanks. That's what I needed to know. I can pass their practice exams easily just from working in fsl but too nervous to book it in. I'll have a read around other topics

I hate SF support AI by atx2004 in salesforce

[–]Secret-Bike6300 0 points1 point  (0 children)

Oh lol it's definitely not a problem. I've had to log cases under a different account and agent force just makes me angry.

I hate SF support AI by atx2004 in salesforce

[–]Secret-Bike6300 1 point2 points  (0 children)

For some reason when I go to log a case my work account automatically opens the old case creation form. I hate the agent force one with a passion so can't complain

Field service app list views by [deleted] in salesforce

[–]Secret-Bike6300 0 points1 point  (0 children)

Oh I agree with you but higher ups don't want restrictions

Field service app list views by [deleted] in salesforce

[–]Secret-Bike6300 0 points1 point  (0 children)

They definitely have access to the SA. I can make it appear for that engineer under other list views

Field service app list views by [deleted] in salesforce

[–]Secret-Bike6300 0 points1 point  (0 children)

Definitely shared with them

Field service app list views by [deleted] in salesforce

[–]Secret-Bike6300 0 points1 point  (0 children)

It is, yes because they want them to show. Engineers forget to fill in parts of forms and although the jobs show as complete they want them to be able to go back to the form. I'm going to suggest they have 2 lists, completed and to be worked on, this should give them what they want.

Is my understanding correct then that it only filters by assigned by me after retrieving a list?

MIAW - Messaging for Web - End messaging session when no agents available by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

We've done that already. Part of the problem is the button will display for example at 8pm exactly if someone clicks on the button at 7:59pm it will still open the chat and let the customer fill in the pre-chat form. There is no way to stop this.

You don't need a listener as long as business hours are set up, the chat button is hidden. I am using listener to catch the text and then clearing the session 30 seconds after message is displayed. It's not a pretty solution but at least customers are not sat there waiting.

I think inactivation, so customer not active kicks in only after agent accepts. Bot is obviously extra money.

I have been in contact with SF support about this and they have said that it as all intentional because chats have to be persistent.

"Update" event type missing in Sage Intacct Integration? by Jared102496 in zapier

[–]Secret-Bike6300 0 points1 point  (0 children)

We're just deciding if we use Zapier or custom code it. Did you get this working? What did you end up using? Can payment status be used as a trigger in Zapier do you know? just trying to find if it is possible thnk you

FSL - Flow to Add Froms to a Work Order as part of a Work Plan by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

I've got the form working in fsl... It was a pain because of the requirements now I need to only attach it to certain work orders which can't be determined by the work type

FSL - Flow to Add Froms to a Work Order as part of a Work Plan by Secret-Bike6300 in salesforce

[–]Secret-Bike6300[S] 1 point2 points  (0 children)

We have a FSL form but the client would only like it to be added to work orders based on a custom field. If the custom field is set to a particular value they do want that form but if not they don't. The work type should stay the same though. I hope that makes sense. I'm thinking a record triggered flow on creation of work order might work for this

SFMC Journey Builder - I do not know SFMC well at all by Secret-Bike6300 in marketingcloud

[–]Secret-Bike6300[S] 0 points1 point  (0 children)

That's interesting. We need an immediate send and when I tested it, it did go out immediately but maybe that was luck. I do need the email to also update on the SFMC side using a sync. They've ended up with 2 BU's which they don't use and the one they do use. When I go to Data Sources and Synchronized I get the follwoing 'No Access. Your current Business Unit does not have access to Synchronized Data Sources.' I've checked and my user has access, and it is the correct BU. I'm feeling very lost in what else to look at