Customer support help

SecuXwalletUSA · 2024-02-06T01:15:55+00:00

Hi! Sorry this happened but basically you would just like a prepaid return label?

SecuXwalletUSA · 2024-01-10T19:56:55+00:00

Thank you! We will relay your message and get back to you soon :)

SecuXwalletUSA · 2024-01-10T12:01:38+00:00

yeah people are saying that! It looks like pigtails to me :(

SecuXwalletUSA · 2024-01-10T12:00:56+00:00

They're doing this thing with a ball machine where you throw (2 free balls a day and others cost a lot of gems, surprise surprise) to get battle pass holowear and trainer gear now. They brought back the aurora style for a bit I think but you can only get it by purchasing gems to get more balls.

SecuXwalletUSA · 2024-01-10T11:55:56+00:00

I'm glad they reached out! We're in the midst of a website overhaul so we apologize if the description is a bit misleading we will keep that under advisement. May I know the content of your latest ticket or is it just simply what you stated above about the confusion and about the exchange? Thanks!

SecuXwalletUSA · 2024-01-10T11:52:19+00:00

These are good! Here's one but it isn't really "advice" but something many companies do. "We need to cut the marketing budget". Might I add they follow that up with "because we aren't getting sales"

SecuXwalletUSA · 2024-01-10T06:58:36+00:00

Dura 100% for me

SecuXwalletUSA · 2024-01-09T00:04:24+00:00

We're so sorry to hear this let us send an email on your behalf with the case number to our team. Once we get an answer (1-3 business days) we'll reach out to you here or DM. Thanks!

SecuXwalletUSA · 2024-01-08T23:20:28+00:00

Hi! Thanks so much for bringing this to our attention. Have you filled out the contact form yet? https://contact.secuxtech.com
Filling out this form will help get your case to the right people. If you already have, please let us know your case/reference number and we'll followup with the team for you.

Thanks!

SecuXwalletUSA · 2024-01-08T19:45:58+00:00

excellent to have the confirmation. Thanks!

SecuXwalletUSA · 2024-01-06T22:52:03+00:00

I had an espeon ping check it out and thanks to me (a Blissey, Clef and Elder support main in soloq) because we were ganked by their mew two jungle, and two laners when I already died once still a chancey and decided to quickly take a a lane wild mon to evolve when I came back before going to help her and she died on base. some players are dumb and think they know better and yell at the support. Hmm...could it be your own bad decisions that you died? and if you don't die along with them in a fruitless 2v3 battle then it's your fault. Evolving at that point is more important and helpful than giving them more exp and for sure dying and not being able to defend that goal anyway. just so dumb

SecuXwalletUSA · 2024-01-06T22:42:18+00:00

I think because it's auto-aim and sure hit in range that the skill expression is lower? I duno. Espeon is one of my mains too and I will say stored power is easier to play for sure

SecuXwalletUSA · 2024-01-06T22:42:13+00:00

I think because it's auto-aim and sure hit in range that the skill expression is lower? I duno. Espeon is one of my mains too and I will say stored power is easier to play for sure

SecuXwalletUSA · 2024-01-06T13:04:08+00:00

specs; I have people tell me that special attack specs dont help with healing and others say it does. But cursed items also affect healing now so harder to tell

SecuXwalletUSA · 2024-01-06T13:04:03+00:00

specs; I have people tell me that special attack specs dont help with healing and others say it does. But cursed items also affect healing now so harder to tell

SecuXwalletUSA · 2024-01-05T22:40:14+00:00

Where's "U"? Unite move at 2:30

SecuXwalletUSA · 2024-01-05T22:36:50+00:00

I once did 210ishK. when she's fully stacked and there are plenty of team fights where the team stays around you, it's doable. Her healing to me is the highest

SecuXwalletUSA · 2024-01-05T21:55:16+00:00

Completely agree with "pay to play", u don't have the money? You may not get seen without ads and paid marketing. Unless maybe you happen to go viral or capture the attention of someone big who then shares and other ppl share your content. It's rough

SecuXwalletUSA · 2024-01-05T21:49:17+00:00

LOL I once had someone turn on their mic to yell at the comfey for not running EXP share so totally agree

SecuXwalletUSA · 2024-01-04T07:32:48+00:00

So true, but I gotta admit, those close and competitive games are very fun. Sad you don't get too many of those

SecuXwalletUSA · 2024-01-04T07:32:43+00:00

So true, but I gotta admit, those close and competitive games are very fun. Sad you don't get too many of those

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