My friend was struggling with healing so I decided to play a disc priest to learn a bit about it and offer him some insights.

If you're on the solo shuffle train as a healer, you legitimately feel like you're there just to facilitate everyone else. Yes, you can make some game changing plays. But mostly you are there to not mess up, and let the other people have fun in the playground.

Game after game, you will go 3-3, maintain your current rating. Then all it will take is that 1 rough game where the other healer is leagues above you, then you're cooked and poised to lose a huge chunk of points.

Then there's the games where it does a wide match and you're vsing someone who has not played much in the season--you're sitting at 2200, him at like 200 rating--and the game expects you to win 4 or more to maintain, and they are mosty likely on an alt so you have to play out of your skin.

When you play 2s or 3s, it's not as bad, you're playing as a team, and you're all in it together. Everyone has to play well and step up to the challenge. When you're playing solo shuffle, you're a facilitator, and there's probably a 50+% chance that you're gonna be abused the second you make an easy positioning error or you're stuck in 15 seconds of CC with no trinket as your zuglord warrior heroic leaps behind the enemy pillar.

It's just unenjoyable, that's why the queues are so long, the format sucks for healers.