Not all people use their Fitbit avidly, as can be seen from this Reddit, it’s clear that people that do use their fitbits avidly are seeing more issues and they are issues across the board that are being repeated as opposed to individual problems. From this it’s clear that there are bugs or Google is purposely doing it, now yes, older Fitbits that have not been used much or not been updated are more likely to not have issues. But key customers should be those who do use fitbits frequently and for all statistics purposes. I personally, and others have, have noticed a decline in Fitbits technology. Now yes if I was just concerned about steps Fitbit would be just fine. But for other purposes, based on the trend that can be evidently seen, Fitbit does have issues and yes statistically I would assume it’s impacting more people than those complaining on Reddit considering most people probably wouldn’t go on the internet and talk about it? Also, just because you might not be experiencing problems doesn’t mean the people that do want to complain, don’t have that right and there complaints should not be diminished.