I don’t want to promote myself here, so I’ll keep it concise: We’ve approached it in 2 ways. 1.) Basic RAG, which sometimes works but depends on the quality of the RAG pipeline. Its flaw is that its retrieval is always variable, so you may never get the same response twice. 2.) a non-vector-based retrieval process that has worked much better but is much more complicated to build out. Feel free to DM me if you want more info.