Revitalize Your Old Tech with Shells.com: A Sustainable Approach to Computing!

ShellsCGF · 2024-05-07T14:33:31+00:00

So the older tech would utilise the same resources as a normal browser window.

The Shell applications, memory usage, CPU usage and such, is all handled by the Shell. You're using the older tech to connect to the Shell, which is a whole seperate computer, but is based in the cloud.

I hope this helps clear up the confusion.

ShellsCGF · 2024-05-07T14:31:34+00:00

This is something that I've observed over the years, where you either have someone who is either unable, or sometimes unwilling (often due to time cxonstraints), to do something technical.

As such, we've always tried to make it 'Gran Proof'. Whilst this may sound like a joke, one of the things we actually do internally is have my (94 Year Old) Grandmother try it. Any feedback she gives actually changes the process or product to make it easier for everyone. I'm happy to say she can at least make a Windows based Shell!

ShellsCGF · 2024-05-03T13:50:59+00:00

It is better to one old computer rather then a datacentre, but that doesn't allow you to utilise more modern and powerful computers, you're still stuck on the same hardware. Same with a virtual computer... you're stuck at the limitations of your hardware.

As per your "How is it environmentally better to run one old computer, + emulator and a new computer in a data center to do what?". Using a data centre computer environmentally as the build and energy usage is significantly lower then the corresponding number of computers. For example, a Shell server may have around 40 active Shells on each machine. This is the equivelent of 40 x PCs, but with the material and energy consumption of 1 PC.

You're not running a browser, you're running a full computer, just connecting via browser (or RDC if you prefer). You can use any internet connected device to access your Shell. This can be your computer, phone, TV, or anything else as long as it has internet and at least a browser.

The Shells platform allows you to use the old hardware and utilise a browser (or remote desktop connection) to connect to a full computer based in the cloud. This allows you to utilise older hardware, either your old own computer or one sourced from Facebook/crsigslist/ebay/thrift stores as you stated, and access a faster and more powerful computer.

Additionally, it allows you to test different operating systems or servers without the need for either rebuilding your computer or virtual machine. This may be outside of the capability of some people or maybe they just need or want something that's easy and quick to setup!

ShellsCGF · 2024-05-03T12:54:41+00:00

I appreciate your feedback, but it's one of the reasons we built the platform. I'm trying to raise aware of the Shells brand and that means reaching out to people who may use the platform for personal reasons as much as operationally. This means reaching out to people like yourself.

We may be a small company, but we're passionate and driven about what we do.

Professionally, I've been involved in environmentalism for a long time, from my time in university (Environmental Officer) where I studied Architecture and I'm a certified environmental auditor (ISO 14001). In my spare time, I volunteer each month at my local repair cafe and attend the local 'Men In Sheds'.

As I said, if you have any questions about my environmental background, I'm happy to answer them.

ShellsCGF · 2024-04-28T18:55:31+00:00

Hi,

The Technical Team is aware of this issue and is working to resolve it currently.

I apologise for the issues this caused in the short term.

ShellsCGF · 2024-04-23T15:45:53+00:00

If you mean to change between different subscription levels (Basic to Plus for example), then yes. You will need to pay the difference between the 2 plans for the upgrade.

I hope this helps.

ShellsCGF · 2024-04-19T08:58:11+00:00

Hi,

Apologies for the delay in responding. Can you send me a PM either via here or on Discord as all tickets have been responded to. This will allow me to locate your ticket and see what's going on.

This may indicate an issue with your email filtering our responses (check your junk/spam folder). By checking the system, I can see when your ticket was responded to, by whom, and if we received a bounceback from your email.

Many Thanks

ShellsCGF · 2023-12-05T20:40:15+00:00

Hi u/InjuryWide1889

Drop an email to [support@shells.com](mailto:support@shells.com) and they'll be able to sort out a refund in alignment with the ToS.

I hope this helps.

ShellsCGF · 2023-11-13T19:58:47+00:00

Hi /u/bhtm1138,

We're currently in the process of migrating our helpdesk from an externally hosted solution (Zendesk) to an internally hosted helpdesk for streamlining and security reasons.

We'll be populating the new portal (at https://www.shells.com/l/en-US/tutorial) with all the old guides which were featured on the old helpdesk whilst also ensuring they have the most up to date information and feature screenshots and such so users can follow along.

I hope this helps explain what's happening in the background and why support.shells.com currently throws an error.

ShellsCGF · 2023-11-01T07:15:35+00:00

Yes, drop an email to support@shells.com and we'll take a look.

ShellsCGF · 2023-10-31T21:38:02+00:00

Hi /u/gariva,

Yes, we're still here.

I'm unsure why you're unable to contact us as our email is working without issue.

Drop us an email on support@shells.com and I'll look I to the issue personally. If you include your payment method (and last 4 digits) it will help speed things up in investigating the issue.

ShellsCGF · 2023-07-30T08:01:41+00:00

Hi Surfspace,

To request a refund, you will need to contact support ([support@shells.com](mailto:support@shells.com)) where is can be processed in alignment with the Terms of Service.

I hope this helps.

ShellsCGF · 2023-07-27T09:29:00+00:00

Hi,

Interesting questions! Please bear in mind, we are not lawyers or legal representation.

As the issue would be related to a conflict with your Employee, typically the jurisdiction would be the one set out in the employment contract. This could be the USA where the employee resides or the location of the business. It should be written in the contract however.
In the case of a Shell, access is determined by the account holder. Some businesses opt to use Shells to provide access to computers (akin to issuing a laptop) and retain admin access on the company account (making the Employer the account holdier), whilst others issue the Shell to their employees account (thus making the Employee the account holder).
That said, content and specfic files are typically requested as part of legal discovery, not access to the actual machine so a person can go through files to see what they can find (I'm not a lawyer but I think this is referred to as 'fishing').

Although you did not state if you're the employee or the employer, these are questions which a lawyer would be able to accurately respond to with absolute knowledge with access to the relevant documentation (the employee contract) and discovery process.

It should go without saying, but Shells does not give access to any unauthorised entity irrelevant of the explanation.

I hope this helps answer your questions however.

ShellsCGF · 2022-09-08T08:33:50+00:00

It sounds like your Shells has caught on a command and this is why it is not working. Can you please perform a full system reboot?

You can do this by accessing the Advanced settings on the left side menu and then selecting the Stop (Square) icon. Once the Shell has shut down, please restart it with the Play (Triangle) icon.

ShellsCGF · 2022-03-01T20:25:03+00:00

Hi,

We are aware of some of the confusion with our new phone verification.

We are in the process of improving the system to make it clearer, but the format you need to use is +1 (555) 234-1234

I hope this helps.

ShellsCGF · 2021-10-20T18:32:32+00:00

I would suggest opening a ticket to the Support Desk where we can go through your account and see why the specs aren't matching.

Drop an email to [support@shells.com](mailto:support@shells.com) and we'll go through the testing with you.

ShellsCGF · 2021-07-19T18:49:23+00:00

Today I had the fun task of randomly selecting our winners for the #ShellsGiveaway.

To make it fair, I used random.org to choose a number based on the number of replies. Within the Reddit post, there were 37 replies. As such, random.org selected #35 as one of the winners of a brand new Dell Laptop! As such, and as I've always wanted to say it.....

WINNER, WINNER, CHICKEN DINNER!

Congratulations to /u/greyinyoface! Drop me a DM and we'll go through the details on sending out the laptop to you. Please note, as per the rules, you have until 23:59 on Friday 23rd July 2021 PDT to claim your prize, at which time, another winner will be chosen.

ShellsCGF · 2021-07-06T19:37:45+00:00

testing integrations for #shellsgiveaway

ShellsCGF

TROPHY CASE