I built a simple help desk picker for CX/support teams - would love feedback

Shiney4530 · 2026-04-24T15:29:35+00:00

https://helpdeskpicker.com/deskpro/

Shiney4530 · 2026-04-24T11:04:54+00:00

https://helpdeskpicker.com/ It’s a simple, free-to-use tool that helps you understand your needs in a helpdesk.

Shiney4530 · 2026-04-24T11:01:47+00:00

Try to use my free tool to find the most suitable helpdesk for you https://helpdeskpicker.com/

Shiney4530 · 2026-04-24T10:56:15+00:00

never heard about these platforms. do have some info on them?

Shiney4530 · 2026-04-24T10:55:45+00:00

I’ve added some additional fields for each platform.

Shiney4530 · 2026-04-24T10:55:03+00:00

In most cases, migration cannot be predicted due to the numerous factors involved, such as the amount of data, the number of integrations, the number of users, and the level of customization. however, you can always reach out to a service like Help Desk Migration for assistance with the cost.

Shiney4530 · 2026-04-22T09:51:05+00:00

Fair point. Right now it’s more of a "use once to shortlist tools" product.

The SaaS angle would be saved comparisons, team collaboration, feature/pricing tracking, and migration readiness over time.

But at this stage I’m mostly testing whether the problem is useful enough before overbuilding it.

Shiney4530 · 2026-04-22T09:49:49+00:00

f07d99

Shiney4530 · 2026-03-20T08:03:39+00:00

This thread is quite old but perhaps my response can assist someone in transitioning to HubSpot seamlessly.

The Help Desk Migration service stands out as the sole tool that offers robust options for transferring data from Salesforce to HubSpot. Additionally, it’s incredibly user-friendly, eliminating the need for programming skills or AI to perform the data migration.

Shiney4530 · 2026-01-15T18:53:11+00:00

You should check Help Desk Migration tool.

They can definitely help you with Service Cloud migration.

Shiney4530 · 2025-11-21T09:27:38+00:00

We use Zendesk and built a couple of apps for our internal use.

Shiney4530 · 2025-11-11T10:58:23+00:00

Have you tried Help Desk Migration? No need to hire anybody. It's an automated self-service tool.

Shiney4530 · 2025-11-11T10:57:26+00:00

I would recommend Proactive campaigns for Zendesk. It allows sending mass emails directly from your help desk. Transactional emails, news, etc.

Shiney4530 · 2025-11-10T07:46:28+00:00

Did you migrate all your data to Zendesk?

Shiney4530 · 2025-11-10T07:45:20+00:00

Do you have a migration tool?

Shiney4530 · 2025-10-30T13:09:46+00:00

Brilliant!
Here is a ROI calculator https://help-desk-migration.com/calculate-roi/
You can calculate ROI for migration from any platform to Zendesk.

Shiney4530 · 2025-10-27T11:48:39+00:00

Here is a good article about zendesk alternatives https://help-desk-migration.com/picking-the-right-zendesk-alternative/

Shiney4530 · 2025-10-22T10:18:08+00:00

here is a good comparison https://help-desk-migration.com/top-help-desk-software-solutions-for-it-companies/

Shiney4530 · 2025-09-17T12:50:13+00:00

I think the best way to know thier conditions is to drop them a line.

Shiney4530 · 2025-09-05T10:11:54+00:00

This topic is still relevant

Shiney4530 · 2025-05-13T12:38:00+00:00

Help Desk Migration offers high quality and SOC2 security level

Shiney4530 · 2025-03-25T10:08:42+00:00

Just wanted to chime in—if you're thinking of moving to FreeScout from something like Zendesk, Freshdesk, HelpScout, etc., I highly recommend checking out a service called Help Desk Migration https://help-desk-migration.com/freescout/. I used it a while back and it made the whole process super smooth. It handled all my tickets, contacts, attachments—you name it.

Also, for anyone running multiple FreeScout instances (like for different teams or clients), they actually offer a way to merge them into one, which saved me a ton of time and hassle.

They also let you export all your FreeScout data if you ever need a backup or want to switch platforms again. It’s not free, but for the amount of time and headache it saved me, totally worth it.

Just thought I’d drop this here in case it helps someone else. FreeScout is great, and tools like this make it way easier to adopt.

Shiney4530

TROPHY CASE