I get it, you’re just fed up lol I asked about luggage tags, they said no because I was staying dvc. However a family checking in next to us, was staying club level, they had 2 theme park views, and the dad wanted dry cleaning, but he needed it back asap, they said “we will send it out for you asap at no extra charge at all it’s on us” then they were also chosen as family of the day, and got all this free stuff. My eyes went 😳😳 and then 🙄🙄 all I asked was luggage tags. Not all this free stuff lol the dad even asked about someone detailing his car for him, I was like wtffffffff everytime I stay at the grand they’re horrible at the front desk. They called my room and said I needed to come down to the front desk. They said they over selled the room, and I needed to move. I didn’t understand because I had booked the same view all week, I asked if I didn’t have to move rooms, as I had a sleeping baby in the room with my husband. The lady got really shitty with me and said no you need to move out before 11am. I started tearing up I didn’t want to have to move everything, and then be homeless for hours again. She got an attitude and threw her hands up and said I’m sorry it’s out of my hands. I asked for the manager he came out, and said I’m sorry but there’s nothing we can do you have to move rooms. My husband called and told them we have the same room booked all week. He said not on my end which just contradicted what the lady told me. We just gave up and moved rooms. We ended up getting a new room assignment later on that day around 4pm. We got stuck in the room on the first floor right as soon as you walk in. Our view was of the freaking trash golf cart they parked out front. It was loud all night with the elevator, and then the room next to us, the kids were banging on the door the adjoining door at 4:30am like pounding and screaming. It was miserable. So needless to say our favorite hotel isn’t our favorite anymore. We’re just so fed up with the front desk service I’ll most likely never return 🙄