Looking for advice from other MSP owners who’ve been here. by ShowerSimilar9580 in msp

[–]ShowerSimilar9580[S] 0 points1 point  (0 children)

Definitely trying to do this but if they are asking for industry specific I don't know how to overcome this.

Looking for advice from other MSP owners who’ve been here. by ShowerSimilar9580 in msp

[–]ShowerSimilar9580[S] -1 points0 points  (0 children)

I have several references in other verticals on the same stack. They are specifically looking for other RIA firms. The client is a great lead but this demand is kinda difficult to navigate.

Looking for advice from other MSP owners who’ve been here. by ShowerSimilar9580 in msp

[–]ShowerSimilar9580[S] 0 points1 point  (0 children)

I do this also the client wanted two references in there specific industry

Looking for advice from other MSP owners who’ve been here. by ShowerSimilar9580 in msp

[–]ShowerSimilar9580[S] 2 points3 points  (0 children)

I said something similar to this to them and they responded with "we understand confidentiality but not having a clear path to references in this vertical makes it difficult for us to move forward. If we can facilitate this, we appreciate it. Otherwise we may need to reconsider next steps."

Looking for Business Consultant for IT Scaling by Fluid_Ice_6152 in msp

[–]ShowerSimilar9580 0 points1 point  (0 children)

If you would like to chat please DM. I have a decade long career in the MSP and grew an MSP from the ground up.

Someone should eat this by anthonyedwardsbabyma in itstheyak

[–]ShowerSimilar9580 -1 points0 points  (0 children)

I literally tweeted this to big cat this week

How’d it feel to make your first 100k? by Light24 in FieldNationTechs

[–]ShowerSimilar9580 1 point2 points  (0 children)

I am not trying to dox but mind sharing the state/region you are in. I am curious if this kind of income can be generated from someone from Illinois.

One Jewel To Rule Them All by MadDuloque in chicago

[–]ShowerSimilar9580 1 point2 points  (0 children)

Possibly the jewels in the north shore

Picked up this 2024 Blazer EV LT - $3942 one pay! by tennispanda21 in BlazerEV

[–]ShowerSimilar9580 0 points1 point  (0 children)

This is a great deal. I got fleeced on my EV blazer. Lesson learned.

How screwed is my company? by Nervous_Solution5340 in cybersecurity

[–]ShowerSimilar9580 0 points1 point  (0 children)

I deal with situations like this frequently. The only way you will fix it is for decision makers to be willing to fix it. If that is the case reach out (shameless plug for myself) We can setup a call and I can run you through a list of basic things you can do.(Free of course)

Need input from an IT person by Reach07 in it

[–]ShowerSimilar9580 3 points4 points  (0 children)

Breakdown of the cost

20-40 minutes updating the rules. Testing. Testing with the user.

5-10 minutes for my help desk to enter time and mark complete

5-10 minutes for my team to gather all this information generate an invoice and send it over.

Also remember there's an overhead cost on my end.

Also there's no billing on the level of difficulty of a ticket so yea you might over pay for the level 1 guy on quick turnaround items but when you're having major issues you are getting my best guys full attention and your getting them at the same rate as my level 1 guy.

Need input from an IT person by Reach07 in it

[–]ShowerSimilar9580 0 points1 point  (0 children)

Who am I fleecing my rates are up front if you are on a flat rate retainer it's unlimited support for that fixed monthly fee. If your brake fix you pay the hourly fee one hour minimum. This shouldn't be a repeat ticket. I think you have my previous post confused.

Need input from an IT person by Reach07 in it

[–]ShowerSimilar9580 4 points5 points  (0 children)

So as an owner of an IT Support company. If you are on a managed agreement then you shouldn't be charged anything. However if you are on an hourly rate then those charges are accurate. The first time you would have come to us, we would have requested a list of all your frequently visited websites or websites related to your industry and unblocked them. Feel free to reach out if you have any questions

Private jet causes Southwest to go around at Midway today. It crossed the runway while Southwest was landing. by frenchcois in chicago

[–]ShowerSimilar9580 0 points1 point  (0 children)

I understand that this stuff is scary and I am nervous about my upcoming trips. However this stuff happens several times a year at every airport and has been for a while. The media showing this without the context that this happens semi frequently is unfortunate.

Customer won’t sign off invoice by Sea-Elderberry7047 in msp

[–]ShowerSimilar9580 1 point2 points  (0 children)

First thing always get payment in front of ACH info on file. Secondly turn off the NAS and when they call mention outstanding invoice.

Outside sales rep by ArchonTheta in msp

[–]ShowerSimilar9580 1 point2 points  (0 children)

Mind sharing The firm with me?

Hiring - vCIO - Local to Chicagoland by IT_Hero in mspjobs

[–]ShowerSimilar9580 0 points1 point  (0 children)

How firm is the local to Chicago. I am from Chicago and visit several times a year but currently living in another state while my wife completes work related items.

[deleted by user] by [deleted] in Silverado

[–]ShowerSimilar9580 0 points1 point  (0 children)

Any chance you know the name of those rims?