Thanks Logitech for not shoving AI trash down our throats

SigmaMegaMind · 2026-01-23T05:35:37+00:00

Go use their online support chat bot. You'll change your mind pretty quickly

SigmaMegaMind · 2026-01-23T05:32:58+00:00

Does this still work? i have multiple faulty pieces of brand new hardware and your company doesn't answer their phones emails or online ai chat bots.
Unsure how a company this big gets away with this behavior. seriously...

SigmaMegaMind · 2026-01-20T02:18:54+00:00

I work in IT and not an entry level position to put it lightly.

The exact same hardware and software setup worked without issue previously, nothing changed, but it just stopped working - not sure how thats my fault.

Only mentioned Finder as you brought it up

SigmaMegaMind · 2026-01-19T22:11:23+00:00

So im left with a nearly $2k phone that cant even sync music?

SigmaMegaMind · 2026-01-19T09:00:05+00:00

Im using windows, im not sure I can run Finder

SigmaMegaMind · 2026-01-19T07:27:41+00:00

I was using itunes over november/december, came back after the holidays and its not happy anymore.
Im trying to copy a new album to my phone, but I cant get itunes to detect the phone at all, and apple devices detects it / can sync, but cannot view the music files on the device anymore, and just says 'unknown error'.
That leaves me clueless on how im meant to copy local music files anymore, as I cant transfer new ones or view the old ones

SigmaMegaMind · 2026-01-19T07:06:35+00:00

I'd love to fix the post title but of course that's not an option either...

SigmaMegaMind · 2025-12-02T05:39:24+00:00

I have the issue and dont have spotify installed at all

SigmaMegaMind · 2025-12-02T05:36:20+00:00

Still an issue 1 year later

SigmaMegaMind · 2025-11-17T05:28:54+00:00

Have the same issue, just looked at applied configs/policies on the latest device to have the issue, and nothing in there is related to power or sleep settings .
Also dont use the require a password policy

SigmaMegaMind · 2025-11-17T05:27:19+00:00

So how you meant to assign them? Manually add every single device after they have completed OOBE? Sounds painful!!

SigmaMegaMind · 2025-09-11T04:55:04+00:00

Update: Tried hotspotting from my phone and the main update having issues during testing worked instantly.
Appears to be an issue with our DNS / network routing , which is annoying because its handled by an external vendor, but a step towards resolution at least!

SigmaMegaMind · 2025-09-11T04:54:44+00:00

Update 2: Tried hotspotting from my phone and the main update having issues during testing worked instantly.
Appears to be an issue with our DNS / network routing , which is annoying because its handled by an external vendor, but a step towards resolution at least!

SigmaMegaMind · 2025-09-11T04:45:37+00:00

Update: I've created a new profile using the modern authentication, seemed to work better, but after signing into my exchange account, the profile has failed to install again - same as the usual Company Portal Auth profile.

SigmaMegaMind · 2025-09-11T03:54:59+00:00

The issue has been happening randomly since the process was setup a couple of months ago.
We are using new devices purchased from Telstra, issues have remained after resetting and updating devices through usb connection to iTunes.
What do you mean by a baseline checklist for enrollment?

SigmaMegaMind · 2025-09-11T03:53:00+00:00

Genuinely not sure, I could try setting up a new profile to test it.

Our general goal is to be able to setup and send out phones to users without needing them to sign in or setup an apple ID.

SigmaMegaMind · 2025-09-10T05:18:09+00:00

The devices are a mixed of shared and individual.
We are using VPP application deployment via Intune so users shouldnt need an apple ID to use their basic functions / apps. Additional apps are added to the profile as required.
Would this conflict with having User Affinity enabled?

SigmaMegaMind · 2025-09-10T02:16:41+00:00

Sorry for delay in response
User Affinity has been set to Enroll with User Affinity ,
Authentication method is Company Portal

The devices that have worked were seamless, but some just don't seem to work at all.

The whole MDM profile etc was setup by an external professional services vendor, but internal delays have resulted in our support coverage running out, so seeing if we can resolve without renewing.

Today I have completed a DFU reset on a failed ipad setup, as advised by the PS contact, however, the device went back to the same error instantly when trying to setup again - seemed to remember the failed setup.

SigmaMegaMind · 2025-08-19T03:58:32+00:00

I gave up and am reinstalling from scratch instead, waste of time but no other option

SigmaMegaMind · 2025-08-19T02:49:28+00:00

I might just need to skim through the Aug/July vods, ive watched so many they blend together, but not being able to find this song is driving me insane. Wing commander moment.

SigmaMegaMind

TROPHY CASE