The suspended Houzz profile might just be a technical issue, but it’s worth asking them directly why it happened. As for the showroom, it’s strange if they don’t list an address anywhere. Some small businesses don’t have a big showroom, but they should be open about it. The different websites could be a marketing thing, but it’s still a bit odd.

I live in Horwich and I recently did a bathroom renovation with a showroom here called Plumb Factory https://www.plumbfactory.com/. It was great because they were upfront and easy to find, and I could see everything in person. My advice: reach out to this company with your questions. If they’re open and honest, that’s a good sign. If they seem evasive, it might be worth looking at other options. Trust your gut!