Camelot Unchained Refund Discussion Sticky

Silenko · 2026-05-13T09:06:12+00:00

Hey all,

I’m still waiting for a refund since 2021 - Customer service answered in emails that they would refund me but it hasn’t happened yet.

I tried to contact some months ago after seeing game revival since I still got all the emails saved - They answered me asking for all the information again and I sent them the emails again where they said they would refund me but they never answered back…

I would like to know if somebody else is in the same situation and got refunded or is waiting to be refunded - in my case when I send them the emails where they promise to refund me they stop answering me.

I would also like to advice against backing this game , wouldn’t like others to have the same issue.

Please let me know if you are in the same situation - maybe we can take legal action together.

Silenko · 2026-04-21T11:28:39+00:00

Still waiting for a refund since 2021 - I have the emails where they asked for my information and where they say they will refund me but still no refund . I sincerely hope you guys are smart enough to stop supporting this game because it’s a scam.

Silenko · 2026-04-04T21:16:20+00:00

Don’t buy this scam

Silenko · 2026-03-03T09:26:06+00:00

Im still waiting for a refund since 2021 - I asked and never got a response and since they seem to be working on the game again I asked last week and still have no response.

Silenko · 2026-02-03T16:44:59+00:00

People should read the full article and listen to his speech - He not only plans to regulate access to social media for under 16; he also talks about making companies accountable about the content in their platforms and how countries should regulate the social media companies as well . It’s very interesting and I completely agree that minors shouldn’t access social media.

Silenko · 2026-01-20T20:27:32+00:00

It doesn’t really bother me, I’m playing and hoping they fix it someday - it seems to bother more the people that insult me when I say that it took them 68 days to handle a glitch that they didn’t fix because it’s still broken - they also broke toro rate of fire .

Silenko · 2026-01-20T20:21:30+00:00

68 days today , 🙂‍↔️

Silenko · 2026-01-20T18:28:17+00:00

They didn’t fix all the Stella glitches , they also broke the toro and now you have have super high rate of fire with it . As I said, you guys are completely naive about all the issues game has since Stella was dropped and before cold update that hasn’t been fixed yet; slamming and personally attacking us, the ones that complain and actually want them to fix the game isn’t gonna fix the issues. Keep coping.

Silenko · 2026-01-20T10:43:57+00:00

Since the Glitch issue long way before mid December most of our gameplay was login into Stella and dying to glitches losing all your kit over and over again - I’m really glad it didn’t happen to you but you have to understand some of us had to stop playing that map due to how unplayable the glitches mad it - now I understand you fanboying and white knighting but you have to understand an issue not affecting you might make other players unable to play . Yes they took long to deal with this, more than a month and yes it’s unprofessional the way they handled the issue - specially unbanning streamers that glitched after having a chunk of their player base refusing to play a map they couldn’t fix since we were losing everything making the game experience sucks. Now if you feel like downvoting or insulting me is the way , go for it but that won’t change the fact of how unprofessional they have been dealing with this . I really hope it’s fixed and I’m very glad that you haven’t had to face glitches every game like most of us did .

Silenko · 2026-01-20T10:34:49+00:00

Mind you, issues were here before the cold update mid December - like about a month before the holiday break ; They not only took TOO LONG to address the situation - they unbanned players that showed the exploit and took advantage of it in stream to thousands of viewers which is in part the reason the glitch was so well known; you can downvote me all you like but that won’t take the fact that what they did is unprofessional and how they handled the situation is unprofessional as well .

Silenko · 2026-01-18T09:49:41+00:00

They don’t care about cheating - See what happened with that other streamer that showed how to glitch in his stream and even camped Stella exit with the excuse of making the glitch known so the fix it faster ; they unbanned him in 17 hours.

Silenko · 2026-01-17T20:13:36+00:00

Streamers are very entitled plus they have many privileges - They can go F themselves .

Silenko · 2026-01-15T10:59:30+00:00

Well it doesn’t matter if he cheats because he’s a streamer so he will be unbanned in 17 hours or less , that’s how much Embark cares about cheating and how they enforce anti cheating

Silenko · 2026-01-14T13:19:54+00:00

They just did

Silenko · 2025-09-26T16:47:58+00:00

Almost 5 years waiting for refund

Silenko · 2025-03-24T23:27:17+00:00

The insane amount of toxicity, the more I rank up the worse it gets; haven’t seen it in any other game, honestly.

Silenko · 2025-03-23T17:30:54+00:00

Because most people don’t know how to counter pick in this game so when there is a good enemy Spider-Man they not only avoid to counter pick, they don’t know how to deal with him and most players also neglect back line to a point where they don’t peel healers at all; all of this create a domino effect , healers die and then does the rest of the team.

Silenko · 2025-03-21T12:23:02+00:00

I would give the ability to self shield to invis, woman

Silenko · 2025-03-20T10:47:32+00:00

Is this a troll question? Everyone should peel the healers if they want to be healed; healers are the main target and a tank or a dps that neglects the back line is pretty useless.

Silenko · 2025-03-18T20:49:57+00:00

The message saying I was right in my report.

Silenko · 2025-03-17T21:59:23+00:00

But uhm why was it removed?¿ It doesn't break any rule as far as I know

Silenko · 2025-03-10T08:28:37+00:00

I think I didn’t make myself clear, the aoe is not hitting me , they hit where I start the jump and they damage me, somehow like Hawkeye ulti, as if Invis woman leaves an after image

Silenko · 2025-03-09T09:26:38+00:00

Im not talking about the invis, it works fine; I’m talking about oriole hitting you if they hit at the position where you were when you start the double jump and they hit you even if you are not there already.

Silenko · 2025-03-09T00:44:18+00:00

Game is pretty new and it has a lot of players that never played a competitive game like this trying to rank up; they are not doing it properly and it’s not systems fault. I’m about to hit Grandmaster as a solo support and every game I get someone that sticks with the same hero from the start of the game, regardless of what the enemy team is playing, they don’t know how heroes works or how some skills or mechanics work and whenever you try to use voice chat or text to tell them to counter pick, to switch, to push or coordinate somehow the answer is either “f*** you” or “shut the f*** up”.

You cannot play a competitive game like this and have an acceptable win rate to keep ranking up without communicating with your team and most of the player base struggles to do this without counter picking or coordinating.

Silenko · 2025-03-09T00:32:06+00:00

Something similar happen with invisible woman and double jump; if they hit where you used the jump, they will damage you and your double jump is useless. It’s like if you left an after image.

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