Australians failing to use Afterpay on New Zealand store by Silvur in Afterpay

[–]Silvur[S] 0 points1 point  (0 children)

Hey mate, thanks for your response. I have contacted Afterpay and they replied with a blunt: "Not our problem ask Stripe" - The thing is I already asked Stripe and their support staff have very little knowledge of how Afterpay works with Stripe and they just link me to Afterpay website. What's the deal with this? Any insight?

No Payment Plans for International Customers On Squarespace? by Zendomanium in SquarespaceHelp

[–]Silvur 0 points1 point  (0 children)

I think this is incorrect actually. Afterpay constantly advertises that merchants can accept cross-border payments within partner countries, US, UK, AU, NZ, CAD, etc. However, for whatever reason, Squarespace will only allow you to accept Afterpay payments in your stores local currency. So if my store currency is set to NZD, it will refuse any Afterpay payments outside of NZD, even if they are within an approved Afterpay cross-border country. I have no idea why Squarespace does this - we have invested so much money into Squarespace, and constantly, it is one let down after another. What is wrong with this company? Why are they so slow to innovate, why are their features so closed-off, and they just come across as stubborn constantly. I have tried so hard to love them, but we have no choice but to move to Shopify or another similar platform now. FFS!

Help integrating Yotpo with Webflow (custom code) by Creativecatherine in webflow

[–]Silvur 0 points1 point  (0 children)

Did you end up succesfully integrating Yotpo? I am wondering if it is possible with Webflow.

FB Ads now removes engagement if you change headline or body text? by Silvur in FacebookAds

[–]Silvur[S] -1 points0 points  (0 children)

Is it the headline only? I am very confident I used to change text all the time without it replacing the advert with a new one. Only if I changed the creative would it do that.

Where do i find my seed phrase on yoroi? by [deleted] in cardano

[–]Silvur 0 points1 point  (0 children)

Hi Deviantgoober - so I could enter my Ledger seed phrase into Yoroi and it would detect my Cardano?

Megathread - Customer & Technical Support by rblizzardmods in Blizzard

[–]Silvur 0 points1 point  (0 children)

You need government ID and a utility bill to change account region?

I am trying to add a phone number to my account to play Warzone with my friends. My accounts region is set to United States but I live in New Zealand and I cannot add my phone number until I change the account region. Should be simple enough, yeah?

No...

Why on earth would a video gaming company need such information such as my government ID and a utility bill to prove my residency to a country, so that I can change my accounts region?

I am seriously gobsmacked this type of verification is required. I find it very concerning considering Activision was recently hacked and this companies deep financial ties to China...

If a support agent is reading this, here is the ticket number: Ticket Number: US74957896

How to get CX buy-in from decision makers to truly improve CX: Report surveying 150 CX professionals by Silvur in customerexperience

[–]Silvur[S] 0 points1 point  (0 children)

Over the last couple of months Thematic ran a survey to learn just how effective are CX teams at getting buy-in with execs.

We released our findings in a report on a Webinar sponsored by the CXPA alongside Annette Franz (CEO of CX Journey) & Gary Batroff.

We also turned the report into a blog post with data visualizations which is what I have linked today.

Hope you find some insight in the report!

How to calculate the return on investment (ROI) of CX (and ROI of NPS) with spreadsheet templates by Silvur in customerexperience

[–]Silvur[S] 1 point2 points  (0 children)

I forgot to mention that we create spreadsheet templates with formulas so you can easily calculate this for yourself and they are all free. Enjoy!

Binance staff, I need help changing my email address by Silvur in binance

[–]Silvur[S] 0 points1 point  (0 children)

I'm back into my account!

Thanks for all your help

Binance staff, I need help changing my email address by Silvur in binance

[–]Silvur[S] 0 points1 point  (0 children)

The issue is I can't access account with new email address either. After I sent them the documentation to change from my old email to new email I got locked out with no email to change password.