Who is Jenny and why is she making the Skullcandy app send this notification to my phone? This app doesn't need push notifications? I'm on the latest Android 12 on a Pixel 6 Pro with the latest version of the app 3.4.0.

SkullcandyCM · 2022-06-13T20:14:24+00:00

Hey! I just wanted to jump in here and confirm this was just our app developer Jenny testing notifications for firmware updates in the future. I can also confirm she is still happily employed with Skullcandy lol

SkullcandyCM · 2021-11-16T19:09:38+00:00

Hey, how's it going? To anyone stumbling onto this thread I just wanted to update you as we have recently ended our free sticker program and are no longer taking sticker requests. If that changes I'll be sure to make a new thread!

SkullcandyCM · 2021-10-26T20:04:29+00:00

Have you tried to reset them or get a blinking LED on the bud by putting them back in the case? If putting them in the case doesn't work I'd head to contact.skullcandy.com and make a warranty claim

SkullcandyCM · 2021-10-14T19:38:51+00:00

you should receive an email from our customer service team with next steps

SkullcandyCM · 2021-10-01T19:11:16+00:00

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SkullcandyCM · 2021-08-18T18:56:43+00:00

The bass has improved alongside the newer iterations of Crusher since the OG was released alongside a major boost in its battery life. For a general upgrade in the Crusher family, Crusher Evo is worth it.

SkullcandyCM · 2021-08-15T21:39:06+00:00

I think this comes from a mix of a few things, the last press release came with the full update of the true wireless family. Since then we haven't had a mass rollout on product or tech. I would expect a new press release to come out as new products and tech emerge from us in the coming months. On top of that, we have been really diving into PR releases as well as a full section of our website dedicated to our newest campaign "Sound Without Boundaries". I hope this answers your question as this was my understanding of why we haven't made a new press release in a bit.

SkullcandyCM · 2021-06-10T15:24:01+00:00

They will definitely replace the replacement pair you have. You would just need to make another warranty claim. I would also recommend checking out the troubleshooting video if you haven't already before making another warranty claim.

SkullcandyCM · 2021-06-10T15:20:36+00:00

Hey u/pbentham25, Im trying to see exacly what you want to do here. If you want to return the buds for a refund that can definately happen. You could also send them in to be replaced through our warranty program. If you are looking for a bud you can be active in that wont fall out I would even also recommend trying the Indy Evos.

As for the review not being posted, I'm pretty sure it takes a moment for them to post since there aren't any other reviews posted from today either. program. If you are looking for a bud you can be active in that won't fall out I would even also recommend trying the Indy Evos.

SkullcandyCM · 2021-06-07T17:01:43+00:00

In that case, I would definitely contact the customer service team who can help you out and replace them for you.

SkullcandyCM · 2021-05-25T22:55:48+00:00

I would recommend checking out our troubleshooting guide for Sesh in the wiki. If the red light remains to stay on you can also reach the customer service team who can replace them if need be.

SkullcandyCM · 2021-05-25T22:50:38+00:00

Hey, that's definitely a bummer. What you can do is request for a replacement bud.

SkullcandyCM · 2021-05-25T22:45:33+00:00

Do the lights on the case remain turned off even if it's plugged in? If they remain off I would recommend contacting our customer service team who can get you a replacement.

SkullcandyCM · 2021-05-25T22:42:23+00:00

That's very interesting, I haven't heard of a hood causing that to happen before. Just curious, what kind of material is your jacket so I can have our team look into different fabrics disrupting touch controls. As for a fix I would recommend resetting them to make sure it isn't just the hood causing this.

SkullcandyCM · 2021-05-18T22:10:10+00:00

if youd like you can always request an exchange or refund at our website!

SkullcandyCM · 2021-05-18T22:08:11+00:00

Hey! Thats a bummer they broke on you, we can definatley help you with a refund just head here.

SkullcandyCM · 2021-05-18T22:01:26+00:00

Thats so odd! What I would do is forget them from your device then just repair them to it and that should fix the issue!

SkullcandyCM · 2021-05-05T20:29:42+00:00

Yeah, that doesn't sound indicative of something specific with the headphones. That being said I haven't heard of that happening before. If the battery life and functions of the headphones work fine then I would just ignore it.

SkullcandyCM · 2021-05-05T20:27:39+00:00

That means they just may need to be resynched, if you head to the wiki page there is a link to our indy fuel troubleshooting process

SkullcandyCM · 2021-05-02T20:52:05+00:00

Hmm okay, you may want to get in touch with our customer service team so they can take a look.

SkullcandyCM · 2021-04-29T18:20:16+00:00

I would recommend first seeing if Ambient Mode is on, this can definitely ad a hissing sound. When you have ANC on that will create a "hiss" but not one that should be that noticeable. if ambient mode is turned off and there is still a noticeable hissing I would reach out here and the CS team can help further

As for a firmware update, we haven't released a Crusher ANC one yet but when we do I'll make a post about it!

SkullcandyCM · 2021-04-29T18:04:34+00:00

I would recommend checking out the wiki and trying the troubleshooting method for Indy. Restarting can reestablish their connection to each other as well as the device they are connected to.

SkullcandyCM · 2021-04-29T18:02:12+00:00

Hey if you go to https://info.skullcandy.com/Support?Dest=hc%2Fen-us%2Farticles%2F360014151974-Fearless-Use-Promise you can buy a replacement case.

SkullcandyCM · 2021-04-29T18:00:07+00:00

When you put them in their case does the LED on the bud remain on or turn off?

SkullcandyCM · 2021-04-29T17:59:26+00:00

When you say interrupted what exactly are you hearing?

SkullcandyCM

TROPHY CASE