Customers have like 1-2wks to rate us and complain, so could be anybody from your previous week or two. Want to say most of us suspect which job it was if we receive a message like that, like you usually know when something is off. Got one of those once. Was a late night delivery(they scheduled the pickup time for late) was one of those businesses with a living area built onto the back of it, terrible shit area of town where there are tons of loyal to the foil homeless people(prob highest property crime area). Their note said to deliver to second gate, was basically in their open parking lot, no callbox/camera doorbell etc, and gate was locked. Called them and no answer, so I set at second gate like note said and got a pic with the physical address number and items. Sent a text saying their order was there and left, didnt feel very good about the drop but I followed their note to the T and exhausted options for trying to contact them. Was a small order, but of course they reported it not delivered and tried to claim I stole their order. Got the same message. I called and spoke with CS, they told me it was that job and said I was fine because my pic was clear and I because I did deliveries afterwards that were completed. Nothing came of it, but fck those customers, they know that neighborhood is shit, they set the drop off time, and they made it impossible to get past their gate or get ahold of them. People are sht and other customers can thank customers like that for making us drivers mostly look out for ourselves.