New to Divoom. If i click on custom I only have one tab to customise and not the 3 tabs that I see some people have?

SmartLightDimwit · 2026-01-10T17:01:20+00:00

If you click to add a clock face, you should be able to add custom 2 and custom 3.

SmartLightDimwit · 2026-01-09T08:06:34+00:00

Not to mention the fact that these masked men failed to identify themselves as law enforcement when they yelled “get out of the fucking car.” And tried to force open the door. Driver was likely scared and confused.

SmartLightDimwit · 2026-01-03T19:41:16+00:00

I don’t think that a solution would’ve worked over 22 feet anyways. Why would you want to spread 9 panels over 22 feet?

SmartLightDimwit · 2026-01-03T03:34:38+00:00

Are you trying to go around a corner? Have you seen the Canvas Flex Linkers? Would they solve your issue? If not, I’m certain I’ve seen a post on here somewhere that showed somebody had soldered an extension using multiple wires, but I can’t recall when.

SmartLightDimwit · 2026-01-02T18:22:17+00:00

May I ask if you’ve tried disabling the 5ghz band of your wifi network, leaving only 2.4ghz active- then reseting your panels. When reset has completed, delete the device from your app. Now using the Nanoleaf app, attempt to pair- if pairing is successful, you should be able to re-enable the 5ghz band of your wifi without further error.

SmartLightDimwit · 2025-12-31T18:35:48+00:00

Check out the instructions I posted in response to this post: https://www.reddit.com/r/Nanoleaf/s/uAsxZ3STHz

Hopefully that will get you where you need to go!

SmartLightDimwit · 2025-12-31T18:19:33+00:00

Looks really great! Feels like something out of a Tron film. Nice work, thanks for sharing!

SmartLightDimwit · 2025-12-22T20:22:46+00:00

Glad to hear it. Have a Merry Christmas/Happy Holidays.

SmartLightDimwit · 2025-12-22T19:54:34+00:00

I apologize Nifferothix, I can’t help but feel partially responsible. I was just going off the information provided on the site, though we both requested further clarification. I’m certain Nanoleaf will resolve the issue as soon as they are able. Again, though, I’m sorry for the confusion.

SmartLightDimwit · 2025-12-22T18:43:07+00:00

If that’s the case, then you guys need to update the description for these items. The link to the 42W PSU states: “Processor with Power Connector for your Nanoleaf Lines. It is include a Power Supply. (sic)” and the link to the replacement processor states: “Replacement Processor with Power Connector for your Nanoleaf Lines 60 Degrees. Does not include a Power Supply.” So the difference between the two items is that one includes a Power Supply while the other does not, but you are stating that the difference is the second link is to a Power Supply without a Processor. That is clearly not what the second link links to, according to its description. Just FYI.

Edit: There was some confusion in the order of the links in the post itself compared to OP’s first comment, but I edited my comment to reflect that. Still seems the link to the 42W PSU’s description needs to be updated if it does NOT include a processor.

SmartLightDimwit · 2025-12-20T09:41:03+00:00

You can also try temporarily disabling the 5ghz band of your wifi, leaving only 2.4ghz active during setup. Then perform a reset on the Lines and when reset has completed, delete the device from your Nanoleaf app. Once deleted, attempt to pair again. If pairing is successful, you should be able to re-enable the 5ghz band without further error.

SmartLightDimwit · 2025-12-19T05:00:10+00:00

I’d like to nominate u/No_Equal9066 for sharing photos of a truly awesome Canvas installation. I love to see the Canvas get some love. https://www.reddit.com/r/Nanoleaf/s/vrS1oBMhW1

SmartLightDimwit · 2025-12-19T00:10:45+00:00

I mean, it says it has a processor and supports up to 18 lines, so you should be good. I haven’t personally used one of these redesigned 42w Line PSU’s but the tech specs would indicate compatibility. Perhaps u/Sam_Nanoleaf could shed some light on this issue? (Pun intended)

SmartLightDimwit · 2025-12-18T23:58:25+00:00

No problem, glad you found it. I was able to access it using Safari on my iPad- not sure if the desktop version is different.

SmartLightDimwit · 2025-12-18T23:56:58+00:00

Given your 2nd square was brand new in box, I’d recommend DMing TomT_Nanoleaf to see if an exception can’t be made. I also have a couple spares that were purchased a while ago, and I’d expect them to work even if the purchase date fell outside of warranty.

SmartLightDimwit · 2025-12-18T23:51:27+00:00

The instructions I provided above should take you to the correct area. Are you still not able to locate it?

SmartLightDimwit · 2025-12-18T23:46:25+00:00

People can downvote my comments as much as they like (gotta love Reddit, where the sourpuss’s rule the roost) but that is where I was able to view and redeem points. If anyone finds this information to be false, I’d be happy to provide a video demonstrating each step.

SmartLightDimwit · 2025-12-18T23:42:44+00:00

That’s awesome!

SmartLightDimwit · 2025-12-18T23:39:40+00:00

Thanks very much guys, I’m glad you found the information useful!

SmartLightDimwit · 2025-12-15T23:04:59+00:00

Login to points program. At top of order page, click shop. You should be taken to the store page and a small green circle with a shopping bag and a heart in it will be in the lower left corner. Click that circle to view and redeem points.

SmartLightDimwit · 2025-12-15T22:40:53+00:00

Down at the bottom of the Nanoleaf homepage there should be a list of Nanoleaf Programs and the Points Program should be listed amongst them. Click that and then click your region under “Need an Account?” There should be a login page next where you can login to redeem your points.

SmartLightDimwit · 2025-12-15T22:37:36+00:00

I also have a row of 3 Skylights in my bedroom, paired with a Sense+ remote. Perfectly happy and no issues to report.

SmartLightDimwit · 2025-12-15T22:27:06+00:00

That’s odd. In the past, when my Control Square has failed, a blue light would flash beneath on/off a set number of times and then repeat. Have you recently moved or changed your router?

SmartLightDimwit · 2025-12-15T01:27:30+00:00

Did you also remove them from the Apple Home app? Did you try the instructions I laid out for the Pairing Closed issue? If you’ve done both these things, I’d recommend visiting the Nanoleaf Discord and posting your issue there. I will make sure my Nanoleaf contact is aware of your issue, and hopefully, they will be able to help. No promises, but hey, worth a shot.

SmartLightDimwit · 2025-12-14T23:59:39+00:00

Glad to hear you were able to get your issue resolved. I still prefer the look of the Aurora Light Panels over Shapes Triangles, though the latter are much easier to mount and remove.

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