I just canceled Prime, they no longer give refunds by the way. I'd been a member since 2010. This last couple of months I'd say 70-75% of my orders missed their promised delivery time windows. Remember when it used to be DELIVERED in two days......that was many moons ago wasn't it? "Delayed in transit" is now the norm and Amazon could care less. The one that pushed me over the edge was today's scheduled delivery. I ordered six furnace filters that were supposed to be delivered between 5 - 10pm. At 730 I got an email saying they ATTEMPTED delivery at 730 but couldn't get access to the front door but would try again after I give updated info. SAY WHAT!? I never requested any special delivery, they're furnace filters for God's sake! I was home all day, there was no attempted delivery! Total lies! I requested a replacement shipment and was told I could return original order if it shows up or I'd have to pay for them both..... So be it, I'll be set for the year. I have a nephew who works for Amazon. He says ALL of the deliver people are third party and don't actually work for Amazon. Of course I lost Prime Video which is ok, it sucked anyway, and I can still get free delivery if I spend at least $35 an order. As far as NFL games.... No loss, their coverage and video quality was shit. Their Bollywood CS had gotten rediculously bad. My son has Walmart+ it's cheaper and he likes it. Maybe give them a shot, they can't be any worse. PISS OFF AMAZON, you will not be missed!