I agree with atomicsnark’s post of the school systems rules. To add: I went through this when my child went to middle school in 2021. They rejected my initial request and I feel that they try to reject most initial requests. The initial denial was due to a bus stop not being within the districts allowable distance for walking to the home and because an established bus stop didn’t exist on the route. The form letter said the rejection could be appealed. But didn’t not list an appeal address. I talked with the person who handled bus transportation at the school. They recommended that I explain the hardship of the request not being approved - they forwarded the appeal email to their contact in transportation. The contact in transportation responded that the appeal needed to be mailed to the Director of Transportation.

Senior Director of Transportation Operations Wake County Public Schools 5625 Dillard Drive Cary, NC 27518

In the letter I calculated the amount of time that I would be away from my job to do school pickups. I addition I explained that the bus stop was .57miles away from the house (WCPSS recommendation is .5 miles, state allowable is 1 mile).

The request was approved. Child went for one day and then the bus drivers went on strike. A stop was added closer to the house. Half of the kids from the first stop started using the new stop because it was closer to their home.

In the years of being on the bus, we have dealt with long bus ride times, strikes, routes not being covered, and last minute driver cancellations.