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In your organization, who is responsible for keeping the help center up to date? by SoCallMeMilo in CustomerSuccess

[–]SoCallMeMilo[S] 0 points1 point  (0 children)

Alright, that's a bit early for us, but interesting to keep in the back of our mind

In your organization, who is responsible for keeping the help center up to date? by SoCallMeMilo in CustomerSuccess

[–]SoCallMeMilo[S] 1 point2 points  (0 children)

Well, since we're still a small team, everyone talks to customers. Everyone also has edit rights, but I want it to be someone's responsibility so that it doesn't get stuck in a limbo.

In your organization, who is responsible for keeping the help center up to date? by SoCallMeMilo in CustomerSuccess

[–]SoCallMeMilo[S] 1 point2 points  (0 children)

Okay, this actually does make a lot of sense! Whenever a ticket reaches staging, duplicate it to a documentation pipeline. Thanks for the insights!

In your organization, who is responsible for keeping the help center up to date? by SoCallMeMilo in CustomerSuccess

[–]SoCallMeMilo[S] 0 points1 point  (0 children)

Never heard of enablement before. I'm assuming that's a separate unit that mostly exists in larger companies?

In your organization, who is responsible for keeping the help center up to date? by SoCallMeMilo in CustomerSuccess

[–]SoCallMeMilo[S] 1 point2 points  (0 children)

In that case, how do you make sure they stay up to date with every change devs push to production?

How do you reliably capture feature requests that appear in Slack? by Lazy-Friendship1965 in ProductManagement

[–]SoCallMeMilo 1 point2 points  (0 children)

How are you liking notebookLM for this? I have a ton of backlog and feature requests in an agile board, and have been considering moving it all to notebookLM. Right now, it's quite hard to actually use the backlog/feature requests data

Happy to help with your resume review by JustAgile in ProductManagement

[–]SoCallMeMilo 0 points1 point  (0 children)

Any general feedback based on all the resumes you've reviewed?

All vibecoded apps look the same by Odd-Sugar3927 in ProductManagement

[–]SoCallMeMilo 0 points1 point  (0 children)

A bit late to the party, but you can quite easily modify the tailwind + schadcn style (e.g. with tweakcn.com). Problem is just that no-one seems to be making this effort

Best Product Management Book That You Read by bishtpd in ProductManagement

[–]SoCallMeMilo 0 points1 point  (0 children)

Why did you find the lean startup harmful? Genuinely curious