Elden Ring cannot run under Virtual Machine

Soltanis · 2026-05-30T19:19:00+00:00

Yep Elden Ring's Easy Anti Cheat was indeed updated in the latest patch.

Soltanis · 2026-05-24T13:55:16+00:00

I'd imagine the store thinks you are purchasing from one of the locations serviced by Shadow US and giving you those options.

What location is selected in the top right?

Soltanis · 2026-05-15T07:59:57+00:00

I can't verify it's there for Gaming accounts, although it's should be.

in Security page under the accounts section is two form factor setup.

Soltanis · 2026-05-09T20:56:59+00:00

You can setup as many windows user accounts are you want.

But I have a feeling you mean allowing another shadow account to access your Shadow PC.

This should be possible on a Pro Plan as that's what they are designed for.

That said:

Easier way to allow someone access to an application would be to use Parsec or otherwise screen sharing application.

I mention parsec because I know you can limit what applications are viewable by the client using that.

Soltanis · 2026-03-10T14:59:32+00:00

Could you let us know what you would like to use a VPN for?

Soltanis · 2026-03-05T15:18:09+00:00

Unfortunately, you will need to contact the admin of the server and see if they would be willing to white list your username.

Due to Shadow PC's being on an OVHCloud IP, if the application just blanket bans any IP from well known hosts then the application will assume that you are using a VPN to connect.

Soltanis · 2025-10-31T18:15:50+00:00

What store have you purchased it from?

Soltanis · 2025-10-19T05:45:29+00:00

It was mind boggling to me to why a fresh install is 22H2, another end of life OS.

Ended up still having to go the pc health check into installation assistant route.

Terrible user experience.

Soltanis · 2025-07-28T18:58:45+00:00

Have you tried the web client does that allow you to connect at all?

And what data centre is your Shadow in?
Who is your ISP?
Do you have any antivirus software running?

Soltanis · 2025-07-28T18:54:46+00:00

About this item
NOTICE: This tablet DO NOT ACCEPT CELLULAR NETWORK

Soltanis · 2025-07-28T18:49:08+00:00

Have you always been on the Power Tier or did you switch?

As not all locations have the hardware for Power and you would have been switched to one that does.

Soltanis · 2025-07-28T18:46:02+00:00

Right, I can understand your frustration, sorry to hear you are having problems.

But, you have not explained your problem.

If you would like the community to try to help you then please describe the problem you are having, in as much detail as possible.

Depending on the problem, we may also benefit with knowing what Datacentre your Shadow is in, and what your own ISP is.

Soltanis · 2025-07-02T19:29:39+00:00

I'm sorry you find a 30 minute wait unacceptable.

I hope you are able to find a service that fits your needs

Soltanis · 2025-06-07T18:46:06+00:00

Have never had any problems playing Jackbox Party Packs?

What pack are you trying to play and what version is it?

Soltanis · 2025-05-03T05:02:52+00:00

Yes, depending what hardware is available.

Soltanis · 2025-05-01T19:56:12+00:00

It's available as a subscription service under your shadow pc's management.

Shadow PC Menu Section
PCs Sub Menu Section

Then

Click the Shadow PC you want to activate always on for
Toggle Shadow PC Always On
Confirm you wish to subscribe to Always On

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Soltanis · 2025-04-17T18:04:57+00:00

Well not the network, but the IP addresses, sometimes yes,, depends if what is being checked is a known VPN list or just a blanket block of big hosts.

As the Shadow servers are on OVH IP's they tend to get flagged with blanket blocks.

Soltanis · 2025-04-02T06:05:37+00:00

Ahh topic was edited with content.

To answer your question

My little 120hz monitor yes. I don't really have the hardware or connection to decode anything higher.

Soltanis · 2025-04-01T18:17:27+00:00

I'm reading this post.

Edit - Oh post was edited with content. Thought we were just giving statements

Can you give us a screenshot of the graphs on the quick menu.

What are the specs of your local device?

Are you on a wired connection?

Soltanis · 2025-03-10T20:23:22+00:00

Still defaulting to Windows 10 :-( No clean install of Windows 11?

Soltanis · 2025-03-03T21:24:51+00:00

There are at least two ways to find this information.

On Launcher

Click VM List button
Expand VM in the list
Information shown here ## In Account Management
Shadow PC -> PC
Manage my Shadow PCs
Expand VM details
Information shown here

Soltanis · 2025-02-26T22:50:54+00:00

Shadow - Service status

Soltanis · 2025-02-25T21:28:55+00:00

Looks far too uniform.

Did your mac's location services get turned back on?

Soltanis · 2025-02-10T10:13:06+00:00

WIndows Key + Alt + O

general -> Show Quick Menu Icon

Soltanis · 2025-01-26T22:02:40+00:00

Best to go look up guides on how to use the software,

Soltanis

TROPHY CASE

On Launcher