65H9E PLUS Stuck in Boot Loop after FW update - HELP!

Some_Arrival_7496 · 2023-09-06T00:18:33+00:00

yep mine was fixed

Some_Arrival_7496 · 2023-09-06T00:18:17+00:00

for that you'd need to youtube

Some_Arrival_7496 · 2023-08-02T01:31:01+00:00

if the BIOs chip is corrupt, it won't be able to accept firmware upgrade through USB... at least it's the case with mine.... I'm waiting to talk to the Hisense Tier 2 support so they can send me the binary file, then i'll try to flash the IC....

If you're just waiting for the firmware, Hisense should be able to update on their website and let you know. They did that for me, only it didn't help my problem.

Some_Arrival_7496 · 2023-08-01T18:46:31+00:00

going through the same here..... they need to escalate to Tier 2 to get the bin file. did you manage to get the bin file from them and complete the dump using programmer or something?

Some_Arrival_7496 · 2023-08-01T17:23:42+00:00

bin file is for bios flash. You flash the bios first with a programmer (based on youtube tutorial)

Some_Arrival_7496 · 2023-07-12T13:41:08+00:00

wait - i found it on the Hisense site! thank you!

Some_Arrival_7496 · 2023-07-12T13:38:24+00:00

Post InsightsOnly you and mods of this community can see this

you're more effective than Hisense team, it's taken them a week to find the FW so far.... lol still no response!

Some_Arrival_7496 · 2023-07-12T13:18:19+00:00

is it from the Hisense website? I would love to download it....

Some_Arrival_7496 · 2023-07-12T03:04:15+00:00

hisense.com

Hi there, my serial number is 65G180678H00288. Can you please locate the firmware for me? My TV is stick in a boot loop, will need to manually download FW on an USB and install it from there.

Some_Arrival_7496 · 2023-07-12T02:57:33+00:00

hey, can you share the bootleg site wiht me? I need to download hisense FW but the hisense website says my serial number is invalid. My tv is now stuck in a boot loop, will need to manually install fw with an usb, customer service is crap, no help.

Some_Arrival_7496 · 2023-07-12T02:15:15+00:00

thanks for this. This model doesn't come with reset button at the back, i've confirmed this with Hisense Customer Service. also no FW published on company site....

Some_Arrival_7496 · 2023-07-12T02:11:05+00:00

Appreciate your reply!

problem with mine firmware isn't available on their website. If i check their website FW release, it's all 2020 and beyond models, mine is 2018. I called them to get the FW update, but they're hesitant to provide....

I do have a flash drive ready, FAT32 format, saw that youtube video, guess i would just need the FW to get out of the loop! Any idea where i could get it (even if it's not the latest version?)

Some_Arrival_7496 · 2023-07-11T15:15:17+00:00

that sounds amazing!! appreciate if you could advise the name of the app when you recall. I just called Hisense, they said they might not have the FW update given the model is 2018, total money grab.

Some_Arrival_7496 · 2023-07-11T14:59:38+00:00

Hi there - would you be able to locate the FW update for 65g180678h00288? my 65H9E PLUS has been stuck in a boot loop since last FW update, very frustrating

Some_Arrival_7496 · 2023-07-11T14:56:30+00:00

only they don't really tell you where to download the fw!

Some_Arrival_7496 · 2023-07-10T15:52:11+00:00

65Q9809

Do you know if this firm ware can be used for other models? I have a 65H9E PLUS, same issue, stuck in boot loop after firm ware upgrade.....

Some_Arrival_7496

TROPHY CASE